ACHA ADVICE. SACHA ADVISOR
Aegon Life Insurance Company Limited
Claims Experience:
Customer Service:
Background
Aegon Life Insurance Company formerly known as Aegon Religare Life Insurance Company is an Indian Life insurance Company. It offers Term Life Insurance Plans, Traditional Savings Plans and Unit Linked Insurance Plans. Founded in the Year 2008, it is a joint venture between Aegon N.V. and Times Group (Bennett, Coleman and Company). The company is headquartered in Mumbai, with its branches across various cities. The CEO / CMD of the company is Mr. Vineet Arora.
Founded in
2008Number of Claims
14,196JV Partners
Aegon N.V. and Times Group (Bennett, Coleman and Company). Number of Policies
19,271Turnover (GWP)
526.1 CroresImportant Links
Customer Support
Toll-Free Number
1800-209-9090
E-Mail Address
customer.care@aegonlife.com
Detailed Ratings
Claims Experience
4.6/5
Customer Service
3/5
% of claims settled in less than 30 days
Reflects on the speed of settling valid claims
100%
% of Complaints received on overall claims
% customers unhappy with claims experience
0.25%
How complex is the Claim Form?
The longer, the more hassles during claims
Short
Claim Settlement Ratio (No. of claims)
What % of the claims received were paid?
98.01%
Claim Settlement Ratio (Value of claims)
What % of the claim amount received was paid?
93.62%
Solvency Ratio
Reflects an insurance company’s ability to pay claims. Insurers are required to maintain a minimum 150% Solvency Ratio as per IRDAI regulation
241%
Personal relationship manager for claims
Not Available
Can you track claims online?
Available
Dedicated toll-free for claims service
Not Available
Separate Claim Form for above 3 Years Claim
Not Available
Home pickup of Claims
Not Available
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