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IndiaFirst Life e-Term Plus Plan logo

IndiaFirst Life e-Term Plus Plan

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3.7/ 5

Introduction to IndiaFirst Life e-Term Plus Plan

India First Life e-Term Plus Plan is a term insurance plan offered by the India First Company. A term insurance plan is one of the most cost-effective ways to ensure your family will have a secure financial future. With this plan, your family will be paid a sum of money as a death benefit, in case you pass away during the policy period. This money can help them meet their financial needs, without compromising on their current lifestyle - as well as pay off any pending loans or liabilities you might leave back.

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INDIA’S FIRST UNBIASED, CONFLICT-FREE INSURANCE RATING
Verdict: IndiaFirst Life e-Term Plus Plan

This product is one of the cheapest plans in the market and allows customizations such as increasing cover and early exit option. On the flip side, however, it doesn't allow many claim payout options to customize how your family receives the claim amount. Important customizations such as limited pay and comprehensive critical illness coverage are also not available with this product. Further, as per our research, the insurer received fewer policy purchase complaints, and has a good track record of settling claims faster - but they received a higher number of complaints during claim settlement.

Pros & Cons: IndiaFirst Life e-Term Plus Plan

  • arrow Much cheaper than other products in the market
  • arrow Offers the option to automatically increase your claim amount, with time
  • arrow Offers early exit option, returns your premiums if you opt out of the plan while it is active
  • arrow Good track record of settling claims faster than other insurers
  • arrow Received fewer complaints during policy purchase compared to other insurers
  • arrow Not many options to customize claim payouts
  • arrow No Limited Pay options available, to speed up payments
  • arrow Critical illness rider is not an additional cover, it pays out from the life cover amount
  • arrow Received higher number of complaints on claim settlement compared to other insurers
  • arrow Our study observed their responses on Twitter to be relatively slower than other insurers

About IndiaFirst Life Insurance Co. Ltd.

IndiaFirst Life Insurance Co. Ltd. logo

India First is a Life Insurance company in India. It offers Term Life Insurance, Traditional Savings and Unit Linked Insurance Plans. Founded in 2009, it is a joint venture between Bank of Baroda, Union Bank of India and Legal & General. The company is headquartered in Mumbai. The MD & CEO of India First is Mr. Ms.R.M.Vishakha
 

Founded in
2009
JV Partners
Bank of Baroda, Union Bank of India and Legal & General.
Turnover (GWP)
5,186.56 Crores
Number of Policies
1,00,50,543
Number of Claims
31,963

Detailed Product Specs & Rating: IndiaFirst Life e-Term Plus Plan

Claims Experience 4/5 star green
Customer Service 3.1/5 star green
Product Benefits 3.5/5 star green
% of claims settled in less than 30 days
Reflects on the speed of settling valid claims
99.98%
% of Complaints received on overall claims
% customers unhappy with claims experience
0.27%
How complex is the Claim Form?
The longer, the more hassles during claims
Short
Claim Settlement Ratio (No. of claims)
What % of the claims received were paid?
96.81%
Claim Settlement Ratio (Value of claims)
What % of the claim amount received was paid?
91.16%
Solvency Ratio
Reflects an insurance company’s ability to pay claims. Insurers are required to maintain a minimum 150% Solvency Ratio as per IRDAI regulation
165%
Personal relationship manager for claims
Not Available
Can you track claims online?
Available
Dedicated toll-free for claims service
Not Available
Separate Claim Form for above 3 Years Claim
Not Available
Home pickup of Claims
Not Available

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