Reliance Nippon Life Digi-Term Plan logo

Reliance Nippon Life Digi-Term Plan

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3.1/ 5
How we score
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INDIA’S FIRST UNBIASED, CONFLICT-FREE INSURANCE RATING
Overall Verdict

This insurer has an excellent track record with respect to claims service, meaning your family is very likely to get a smooth claim settlement experience. However, the plan doesn’t allow you to customize your product effectively, with limitations such as lump sum payout only available with an increasing cover, and income payout option only available with the base (non-increasing) cover.

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Pros
  • Offers the option to automatically increase your claim amount, with time
  • Received fewer complaints on claim settlement compared to other insurers
Cons
  • Base plan (non-increasing) only has income payout option
  • Lumpsum payout only available with increasing cover option
  • No Limited Pay option available, to speed up payments
  • Critical illness rider is not available
  • Received higher number of complaints on policy purchase process compared to other insurers
  • Our study observed their responses on Twitter to be relatively slower than other insurers
Detailed Review
Claims Experience 4.4/5 star green
Customer Service 1.8/5 star green
Product Benefits 2.9/5 star green
% of claims settled in less than 30 days
Reflects on the speed of settling valid claims
94%
% of Complaints received on overall claims
% customers unhappy with claims experience
0.03%
How complex is the Claim Form?
The longer, the more hassles during claims
Short
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