Curated, unbiased answers to your insurance questions. Powered by experts. Powered by you (+ 20K members)

+ Ask a Q
Health Insurance email & phone number
Posted By Karan MEMBER 19 May, 2022


This question is for Mr. Shailesh Kumar from Insurance Samadhan.

I have purchased a policy for my father and made my sister proposer since she pays the premium & needs tax benefit. The email id & phone number linked mentioned in this policy is mine and not of my sister since I live with my father and take care of him as my sister is married. I took this policy before my sister's marriage. In this policy the postal address is ours.


1) If I purchase a new policy for my self using same email and phone number, will it create any problem as on same number and email there will be 2 policies - in one proposer is my sister and in one proposer is me. Can insurance company say how same phone and email is linked to two policies with different proposers and reject claim.

2) if my sister purchases a policy for herself and her husband from same company and uses different email address and phone then will be there any problem as now under her name she will be proposer in two policies one for her family and other for our father and both policies will have different phone number, email address. Also my sister will put postal address of in laws in her policy so both the policies wil have different postal address. So can this lead to claim rejection?

LIC Tech Term insurance - a frustrating experience
Posted By Pratheesh MEMBER 11 May, 2022

I regret I didn't know about this website on that day - the day i decided to pay the advance premium for an LIC Tech-Term policy for a coverage of Rs.1.5 crore. March 5th 2022 was that fateful day. The experience of getting this policy issued (which has not happened till date - 11.05.2022) have been very annoying. For ages, having seen LIC agents ubiquitously going around and making sure 'every Indian' takes a policy, I'm really taken aback by the treatment I'm getting from LIC regarding this policy. In stark contrast to normal policies sold through agents, I as a customer have been chasing LIC and their TPA with no avail and been left to run from pillar to post with no response either through email, twitter or over phone. There is no one to answer any of the doubts or queries. Once the medical rep of the TPA retorted that my case is moving relatively faster and it normally takes more than 3 months. My first medical test as per underwriters requirement was conducted very quickly, within the first week of initiating the proposal online. But as there was no response for almost a month, I contacted LIC with a strong worded email and after two days they replied that they didn't get the medical report and then I chased up with the TPA and they told they had already given that. Then i got a copy of the report and mailed it to LIC. After a week, the underwriter had a revised requirement of testing HIV. Fortunately I was able to get it done by their medical agent pretty soon and this time I keenly followed up with the TPA and obtained a copy of the test report from them and mailed straight to LIC. Two days later from LIC I received a copy of the email originally addressed to the TPA asking explanation from DC & MSP why they did the HIV test by CMIA method when asked to do it by ELISA method. I immediately called the medical agent and was super lucky enough to get him connected so fast and told this and he replied they do it this way in all the cases from time immemorial and will right away give a explanation to LIC with a copy marked to me which never came to me till now. Its 3rd week since then.Meanwhile i tried filing an RTI with IRDAI and tweeted tagging even the health minister and all other parties involved (i don't know whether i was wrong. but i was desperate). Nothing worked till now.

To make this worse, I have been going through a busy work schedule recently and in between i hardly find any time to spend researching on all these things and chasing up with all these, Then i thought i would search for some forum online if available in this area and ask advice on further courses of action to get this policy issued at the earliest. Now I don't need advice on that, as from here I got enlightened that there are better term insurance policy providers around.

Now can someone tell me

  1. How better and quickly can I get my head off from this yoke ? I want to get back my first advance premium paid. How much from the premium paid in advance will be deducted or will I not get any refund at all ? I've not paid for any of the medical tests done so far.
  2. Procedure to cancel the policy registration done online in LIC website. Any contact details which responds faster would be very much appreciated ?
Discover the best tips for insurance every week!

Beshak is not regulated by the Insurance Regulatory and Development Authority of India (IRDAI) and does not have any alliance or association with any Insurance business.
© Copyright 2022 Beshak Solutions Pvt. Ltd. All Rights Reserved.

Disclaimer: The content on the website is purely for information purposes for the public at large, and does not constitute personal financial advice for a specific individual reader.
If you are reading this, it means you love reading the fine print. Why not get paid for what you love doing - Join us by writing to now 🙂