Bike theft claim pending for acknowledgement of police complaint
I've a two wheeler insurance policy HDFC Ergo. On 26-06-2021, my bike was missing and I gave an intimation letter at the local police on the same date but I was not given any acknowledgement. Later on 10-07-2021, the police gave an official acknowledgement and registered a case regarding the same.
The insurer has put the claim on hold and asking me to provide an acknowledgement of the complaint given to the police on 26-06-2021 but I'm unable to get it from the police station as they are saying that since we've already given you the official complaint/case acknowledgement letter dt. 10-07-2021, we'll not give anything else.