search icon
linner
back arrow Back

Care insurance charged for 2 years plan even though it is not mentioned anywhere on portal/document

reply Share
01 Aug, 2022 by  A

Hi team,


I have bought Care Insurance plan on 24th July via online portal for 1 year plan. The CS team informed me that based on my age & PEDs I need to go for 2 year duration to buy the new Freedom plan. So, I bought 2-year duration plan to continue with underwriting process.


I am surprised as the policy wordings didn't mention such clause and their portal also seamlessly accepted payment for 1 year plan during first iteration.


Even CS team is not clear why such clause is missing from important contract document.


Should I continue with purchase of the plan or ask for cancellation?



like
0
Health Insurance
Purchase
Opinion

1 Answer

Post
03 Aug, 2022
ACE VENTURE

It is not mandatory to buy a minimum 2 year Care Freedom Plan. If you are comfortable buying a 1 year plan, you can do so. However, please ensure that you renew your annual policy on time each year without fail.

Feel free to contact me on                                      for any further queries.

Thanks & Regards,

Milind Pandit

like
0
icon-comment 0 Comments
icon-reply Reply

Tired of dealing with call centers!

Get a professional advisor for life!

LIFETIME FREE

Rs. 1799

or