Cashless vs Reimbursement percentage in Retail Health Insurance
I saw this "Around 68% of the claims are reimbursement claims and only 32% are cashless, according to a report titled India Health Insurance XP Survey – 2020 by Beshak, a research platform for insurance users." in an old Mint article.
I work in insurance industry (also do data analysis) and in my short experience in Group health policies, for number of claims cashless is 65% and Reimbursement 35%. Also 2/3rd of Reimbursement claims were pre-post, hence for hospitalization cases, Reimbursement was just 10-12%.
Recently an organisation working in this domain mentioned that cashless reimbursement is 50-50.
Just wanted to understand what's the cashless vs Reimbursement percentage for retail health. Any source of information would be greatly appreciated