Claim not settled even after 3 months
This is Shiva here. Hope you are doing good!
I underwent treatment in a hospital in Hyderabad in the months of August and September.
I was discharged on 28th September and had received cashless approval on 27th September for my personal health insurance policy. This approval was for 20 laks and the insurer was CARE.
We had already paid most of the bill. The hospital said they will reimburse the amount only after they receive the amount from Care.
Care has not yet provided the amount to the hospital and the claim is still under process.
Can you please consult us and let us know what should be our next steps?