Cumulative bonus not transferred during migration of health insurance
Hello sir. I have migrated from Care to Care Supreme with same base sum insured of Rs.10 lacs. However they have not transferred no claim bonus of Rs 13 lacs. I have referred them circular no.IRDAI/HLT/REG/CIR/003/01/2020 of IRDAI on Migration and Portability wherein at sr.no.4 it is clearly mentioned as below:
Migration shall be applicable to the extent of the sum insured under the previous policy and the cumulative bonus, f any, acquired from the previous policies.
However insurance company have reverted mentioning as under:
We would like to update you that while porting the policy from any other insurance company to Care Insurance as well as internal portability, continuity benefit will be given on previous sum insured plus cumulative bonus, however NCB/NCB Super will not be carry forwarded.
Can you please advise.