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Delay in payment from Insurance

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17 Mar, 2023 by  Mayank Gautam

My Sister's reimbursement claim was approved by TPA on 23rd February. Till date the payment has not been released, Insurance say TPA has to take care, TPA says insurance has to take care and Insurance customer care says Policy servicing office will take care of payment, TPA only approves. Policy servicing office says head office and TPA will take care? Can anyone suggest how to tackle this for release of payment?

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Health Insurance
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23 Mar, 2023
CEO, Insurance Samadhan

Dear Mayank

You shpuld have received credit if claim is approved.

Need more details to give a feedback .

Insurer name

TPA name

Sum assured

Claim amount

You can reach us in case you need help .

Best wishes


Shailesh

Insurance Samadhan

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25 Mar, 2023
Mayank Gautam
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