Feedback on social media for top insurers
Kudos for the yeoman service you're doing.
Alright, I have shortlisted a couple of plans /insurers based on my needs e.g. Max BUPA, but when I checked on social media e.g. twitter, there were horror stories about their claim settlement process and general customer service.
So, what does one do? Is it par for the course that this being India, any and every company can take its customers for a ride?
Should I pick one of the safer insurers e.g. New India Assurance even though their policies have limitations, but at least their customer service etc will be better?