Health Insurance company didnt send renewal reminder what recourse do I have
My parents have a health insurance which should have been renewed in Oct 2021. I missed it & the insurance company has also not sent any renewal notice by post, email or SMS. What recourse do I have?
Their insurance TOS has a clause which says the company is not responsible for giving renewals. Please advise. Thanks!
Dear Sir
There is nothing you can do about it. It is clearly mention in guideline that Renewal reminder is not a responsibility of insurer, they do send reminder but in courtesy, it is our responsibility to renew our policy on time.
Also grace period of 30 days also has passed. So you have to start afresh
Actually the beshak team on twitter said there have been some recent guidelines around it so I was hopeful. Thank you for your valuable time.
Sorry to hear that but since it's explicitly mentioned that they're not responsible and you're way over the grace period too there is very little that can be done.