back arrow Back

How to find the insurance policy???

reply Share
31 Mar, 2021 by  Ankit Pareek

Hello sirs!  This is terrific but I have to ask you on behalf of my friend.  Recently my my friend's elder brother rested in peace. He has insurance policy but neither his family member found its policy no. nor they have any idea about it that from which company the policy is taken. Moreover his phone is also locked & password is not available.


Thanks in advance!

like like
Term Life Insurance

1 Answer

31 Mar, 2021
We breathe insurance :)

Hello Ankit,

Sorry to hear about your friend's elder brother. This is a very peculiar question/problem.

Here are some options you can try:

  1. If he has bought through an agent or a bank - You should look for the agent and s/he can help retrieve the policy for sure. Check with any insurance agent he was in touch with or his bank.
  2. If he has bought the policy online - you should be able to find it in his email box. The email box should be retrievable. This link provides guidance for Gmail, Hotmail, Outlook, Yahoo, etc. How to Access a Deceased Loved One’s Online Accounts |
  3. Tracing the bank account and credit card account statements of the last year can help with information about insurance companies where he was making payments.
  4. Insurance policies are stored by the insurance company in the Government app Digilocker as well as an eInsurance Account with 4 Insurance repositories. You can talk to each of them for assistance.
  5. The only other alternative we can think of involves a lot of legwork - is to take his phone number, PAN Card, and Aadhar card details - carry the death certificate and meet officials in local branch offices of the top 5-6 insurance companies. They should be able to retrieve details from their internal systems.

Hope this helps. Would sincerely request you to update this thread later with your actual real-life experience. Will help many others who could face similar issues.


Team Beshak.

like like
icon-comment 0 Comments
icon-reply Reply

Tired of dealing with call centers!

Get a professional advisor for life!


Rs. 1799


Discover the best tips for insurance every week!

Beshak is not regulated by the Insurance Regulatory and Development Authority of India (IRDAI) and does not have any alliance or association with any Insurance business.
© Copyright 2023 Beshak Solutions Pvt. Ltd. All Rights Reserved.

Disclaimer: The content on the website is purely for information purposes for the public at large, and does not constitute personal financial advice for a specific individual reader.
If you are reading this, it means you love reading the fine print. Why not get paid for what you love doing - Join us by writing to now 🙂