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Kenko Health - Looks like a scam?
Share Have anyone heard about this company? I was attracted by their insurance model that's quite different from others. They make the joining appear premium and exclusive by propping up something called "Kenko Score". Once we pass their score test, we are being given the option to select the plans. They claim that they will reimburse 50% of the OP and medicine expenses, doctor fees etc. The catch (which they don't clearly say) is these claims are applicable only from "Kenko certified" hospitals & clinics. After I learnt about this, I tried to cancel the plan. You will be surprised to know that we cannot contact them ! Only they will be able to contact us if we clicked a button on their website and the support executive only talks about sales and once we tell them that the requirement is to cancel, they will say that my query will be "passed" on the relevant team and they will call back. This never happened and in parallel their sales team goes on spamming your number.
I escalated this even to their "Founder & CEO", but no response. There is no much info about this company in IRDA website too. Terrifying indeed.
Request Beshak team to carry out a discrete investigation. At least the outcome will save hundreds of people from this scam.
2 Comments
Reply Reply Reply ITS TRUE NEW WAY TO CHEAT APNE GHAR SE PAYSA NIKAL KE DEGE
0 Comments Replythi company is a big fraud as they dont pay u any thing the coustomer care just want u to be on board means sirf policy bechney hai, once they done their job u forget u will get any thing ,they are openly cheating people is their any one who can suggest how to file case against them
0 Comments ReplyKenko Healthcare एक बहुत बड़ी फ्रॉड कंपनी है। मेरे से लगातार 1 साल से सब्सक्रिप्शन चार्ज ले रहे है।अब मेरी पत्नी बीमार हुई तो मैंने उसके बिल जमा करवाये। वो बिना कोई ठोस कारण रिजेक्ट कर दिए। मेरे बिल बिल्कुल सही थे, लेकिन अब न ही तो मेरे किसी मेल का जवाब दे रहे हैं और न ही कोई और समाधान। मेरे से झूठ बोलकर दोबारा सब्सक्रिप्शन चार्ज ले लिया परन्तु मेरे बिल पास नही किये। आप कोई भी इसका सब्सक्रिप्शन न ले। अब मुझे बताया जा रहा है कि आपका सब्सक्रिप्शन कैंसिल हो चुका है जबकि मेरा सब्सक्रिप्शन 17 जनवरी 2023 तक का है। पूरी सच्चाई जानने के लिए ये विडियो देखें https://youtu.be/6d41MqsU39U
0 Comments Reply
Kenko is not an insurance company, it is a membership plan which gives you discounts at places negotiated by them.
In case they are not following the refund procedure as per their TnC then you can raise a complaint on Consumer helpline in a few minutes and you shall receive a response soon.
Kenko is not selling insurance, hence not covered under IRDAI.
It would also be suggested to raise this issue on twitter