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My experience with Star Health
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22 Jun, 2021
by Pankaj Sehoriya
My Grandfather's name Iddinabba from balehonnur Karnataka. He is a star insurance client for 6-7 years. Fews months back he was sick and admitted twice for around a month spending nearly 2lks and insurance was registered for both the time he admitted without any delay by the company. For now its almost 6 months and not even 1 insurance claimed yet queries are on from their side. Asking loads of non related documenats Just making it longer till next renewal. Once they tried to reject the claim too and they will for sure. I followed star health customer care but still hoping for response.
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Hi Pankaj,
This will require a closer look. You can mail to anuj@sureclaim.in. Anuj Jindal is a fellow contributor to this forum & he runs a claims consultancy by the name 'Sure Claim'. They may charge a nominal fee for their services but their expert guidance will be worth your money & time.
On your part, you can also escalate this matter to the Grievance Head of Star Health.
Best Wishes,
Asad Akbar