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Non cashless claim got rejected

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14 Jun, 2023 by  rohit sharma

Insurance from Niva Bupa Health insurance company got rejected even after submitting all the relevant document post surgery


It was a non cashless claim as hospital is not in the list of panel

Received below mail from them.


What would be my next course of action in order to get the claim



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Health Insurance

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14 Jun, 2023
rohit sharma

Not able to attach document. So attaching Google drive link for docs


https://drive.google.com/drive/folders/1-PMml9mSyu29EGCnOUzlrhCrKjh5zORY?usp=sharing

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15 Jun, 2023
Conred Sequeira
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16 Jun, 2023
rohit sharma
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02 Jul, 2023

Hello Rohit,

In this scenario, you may have to get in touch with the grievance cell of the insurance company and take your case with them. In case you are unable to get any help from there as well. You can get in touch with insurance ombudsman. We have written a detailed article on this topic - on how to file complaints against your insurance company. Sharing the link below for your ready reference. Do check it out.

https://www.beshak.org/insurance/opinion/articles/filing-insurance-related-complaints-in-india/

Thanks!

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