Non cashless claim got rejected
Insurance from Niva Bupa Health insurance company got rejected even after submitting all the relevant document post surgery
It was a non cashless claim as hospital is not in the list of panel
Received below mail from them.
What would be my next course of action in order to get the claim
Hello Rohit,
In this scenario, you may have to get in touch with the grievance cell of the insurance company and take your case with them. In case you are unable to get any help from there as well. You can get in touch with insurance ombudsman. We have written a detailed article on this topic - on how to file complaints against your insurance company. Sharing the link below for your ready reference. Do check it out.
https://www.beshak.org/insurance/opinion/articles/filing-insurance-related-complaints-in-india/
Thanks!
Not able to attach document. So attaching Google drive link for docs
https://drive.google.com/drive/folders/1-PMml9mSyu29EGCnOUzlrhCrKjh5zORY?usp=sharing