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Parental Insurance Claim rejected from Star Health

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28 Feb, 2022 by  Amit Mahajan

Hi All


My parents took insurance from Star health last year. It's for PNB customer's. We had new India insurance from PNB earlier, till they decided to discontinue.


My mom got hospitalized twice this year and Star health rejected her claim both times saying hospitalization was not required.


I have reached out to GRO and their call centre. They are not responding.


I even sent an email to IRDA. 


What else can I do?

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Health Insurance

1 Answer

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28 Feb, 2022
CEO, Insurance Samadhan

Dear Amit

This is quite a regular problem which is faced by many bank customers.

You can reach us at Insurance Samadhan and we can escalate your matter.

We had helped many customers in similar situation.

Best wishes

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01 Mar, 2022
Amit Mahajan
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02 Mar, 2022
We breathe insurance :)
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