Robotic surgery for knee replacement
I have Care medical policy from Care Insurance. My policy was ported in December 2020 from National Insurance which was in force from 2014. So all waiting period is over.
The question is, as per the policy terms and conditions Knee replacement is covered upto SI and for Robotic Surgery ithe company will indemnify the Insured Person
up to Sum Insured for
treatment taken through advance
Now when I wrote to the company as to check with them as my wife is planning to undergo Robotic surgery for knee replacement in 2 to 3 months, they are saying that Robotic Surgery will not be covered for knee replacement. This is contradictory to the terms and conditions of the policy. Please advise.