Star health has cancelled my health cover citing flimsy reason of failing to collect PED
I am using Star Health for more than 5+ years and started with Medi-Classic Plan.
In 2021, I applied for migration to Comprehensive Plan and shared PED details. At that time their customer support said that PED is not relevant for migration but now in May 2022 they have cancelled my Comprehensive Plan as their team failed to collect proper data as a part of migration process.
I am left without any health cover thanks to gross incompetence on their part.
Though I raised the complaint with their Chief Grievance Office over email communication but I am yet to get any response.
Request Beshak team to advice me what to do in such a case.