Stuck with issues on my family policies
31 Mar, 2021 by Ayush Agrawal
I have 3 policies with HDFC Ergo for my family.
2 policies are of Optima Restore and one of Easy Health.
I am having the following issues:
- All policies are sold by an agent. HDFC is refusing to shift them to direct at the time of renewal.
- I am unable to change the registered email and mobile number on all policies.
- There is spelling mistake in member name in all policies which HDFC refuses to correct.
- I want to change from Easy Health to Optima Restore Policy for one family member at time of renewal. HDFC is not allowing for same.
HDFC is non receptive to my multiple emails and calls since last 5 months. Earlier policies were of Apollo Munich