Where to report insurance company forcing me pay increased premium
I have insurance plan for my parents with Star Health insurance, recently they forced me to pay 10k more premium without giving me any option for choosing add-on. They reason that IRDA guidelines to have free health check up every year for those with 60+ years. Worst part, my premium amount is 1.5 lacs for each of parents, free health check-up benefit is only applicable for those with premium 3 lacs or more. I tried to reach out everyone, but failed and had to pay 37k premium (10k more than last year). Note: This increment was not due to change in age bracket.
Hoping to get good guidance.