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01. Claims Experience  02. Customer Service Experience  03. Product Benefits
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Care Insurance Care vs Care Insurance Care Advantage

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Care Insurance Care with similar Health Insurances

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Care Insurance Care Advantage with similar Health Insurances

Care Insurance Care Advantage

Reliance General Health Infinity

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Care Insurance Care Advantage

Tata AIG MediCare Premier

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Care Insurance Care Advantage

Bajaj Allianz Health Guard (Platinum)

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Care Insurance Care Advantage

HDFC Ergo Optima Secure

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Care Insurance Care Advantage

Aditya Birla Activ Health Platinum (Premier)

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Care Insurance Care Advantage

New India Floater Mediclaim

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Care Insurance Care Advantage

Star Health Women Care

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Care Insurance Care Advantage

Aditya Birla Activ Fit (Preferred)

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Care Insurance Care Advantage

Niva Bupa Health Companion

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Care Insurance Care Advantage

Star Health Assure

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Care Insurance Care Advantage

Tata AIG MediCare

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Care Insurance Care Advantage

HDFC Ergo Optima Restore

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Care Insurance Care Advantage

ManipalCigna ProHealth (Plus)

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Care Insurance Care Advantage

Royal Sundaram Multiplier

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Care Insurance Care Advantage

Royal Sundaram Lifeline (Supreme)

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Care Insurance Care Advantage

Aditya Birla Activ One (MAX)

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Care Insurance Care Advantage

Niva Bupa Aspire (Titanium+)

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Care Insurance Care Advantage

Reliance General Health Gain (Power)

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Care Insurance Care Advantage

Manipal Cigna ProHealth Prime (Advantage)

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Care Insurance Care Advantage

ICICI Lombard Elevate

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Care Insurance Care Advantage

Care Insurance Care Supreme

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Care Insurance Care Advantage

Bajaj Allianz My Health Care

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Care Insurance Care Advantage

Star Health Family Health Optima

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Care Insurance Care Advantage

Niva Bupa ReAssure 2.0 (Titanium+)

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Care Insurance Care Advantage

Star Health Comprehensive

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Care Insurance Care Advantage

Aditya Birla Activ Assure Diamond

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Care Insurance Care Advantage

ICICI Lombard Health AdvantEdge

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Notes

1- The health insurance data was last updated in July 2024. All data has been sourced from product brochures, policy wordings, prospectus, public disclosures (Q4, FY 2023-2024), insurer websites, and the IRDAI website. 

2- The Claims Settlement Ratio data is taken from NL-37, insurer public disclosures (Q4, FY 2023-2024). It is calculated by dividing the number of claims settled by the sum of claims outstanding at the beginning of the year and claims reported during the year.

3- The data related to claim complaints and policy purchase complaints is taken from NL-45, insurer public disclosures (Q4, FY 2023-2024).

4- The Solvency Ratio data is taken from NL-26, insurer public disclosures (Q4, FY 2023-2024).

5- The data related to claims settled within 30 days is taken from NL-39, insurer public disclosures (Q4, FY 2023-2024).

6- The Claims Incurred Ratio data is taken from NL-4 and NL-5, insurer public disclosures (Q4, FY 2023-2024). It is calculated by dividing the Net Claims Incurred by the Net Earned Premium.

7- For now, we have considered the most comprehensive plans from leading insurance companies. We will keep updating the product pages with new plans in the coming days.

8- We have rated only those plans that can be serviced by individual advisors. This is because of our strong belief that health insurance customers need professional assistance from individual advisors before and after purchase. We do not recommend and hence do not rate direct-to-customer health insurance plans or plans where there aren't enough advisors available to service. 

9- Affordability assessment of plans: 

  • The affordability of comprehensive plans is assessed using premiums for a family of two adults (30 years old) and one child (1 year old) residing in Zone 1, opting for a cover of ₹10 Lakhs. And, the premiums are as of 30th September 2023.
  • The affordability of Care Freedom Plan is assessed using premiums for a 30-year-old male residing in Zone 1, opting for a cover of ₹5 Lakhs. And, the premium is as of 30th September 2023.
  • The affordability of Acko Platinum Health Insurance is assessed using premiums for a family of two adults (30 years old) and one child (1 year old) residing in Zone 1, opting for a cover of ₹25 Lakhs. And, the premium is as of February 2024.
  • The affordability of ICICI Lombard MaxProtect (Premium) is assessed using premiums for a family of two adults (30 years old) and one child (1 year old) residing in Zone 1, opting for a cover of ₹1 Crore. And, the premium is as of February 2024.
  • The affordability of Aditya Birla Activ One (VIP+) is assessed using premiums for a family of two adults (30 years old) and one child (1 year old) residing in Zone 1, opting for a cover of ₹50 Lakhs. And, the premium is as of March 2024.
  • The affordability of Aditya Birla Activ One (VIP) is assessed using premiums for a family of two adults (30 years old) and one child (1 year old) residing in Zone 1, opting for a cover of ₹50 Lakhs. And, the premium is as of April 2024.
  • The affordability of Care Advantage Plan is assessed using premiums for a family of two adults (30 years old) and one child (1 year old) residing in Zone 1, opting for a cover of ₹25 Lakhs. And, the premium is as of April 2024.
  • The affordability of Reliance General Health Global (Elite) Plan is assessed using premiums for a family of two adults (30 years old) and one child (1 year old), opting for an India cover of ₹1.5 Crores and global cover of $0.15 Million. And, the premium is as of August 2024.

10- We have considered the Inflation Protection benefit under Acko’s Platinum and Standard Health Plan instead of the No Claim Bonus Benefit.

11- We have only considered features, benefits, and limits of ‘India Cover’ under Reliance General's Health Global (Elite) Plan.  

12- The product benefits section is based on a sum insured of ₹10 Lakhs and only highlights the top benefits and features of health insurance plans. 

13- Only those hidden and special conditions that apply to the benefits and features we have considered are included on the product pages. 

14- The product pages only include the most significant specific exclusions under each plan, which we've simplified for better understanding.

15- The product pages do not include any generic terms, conditions, or exclusions (those that are the same and apply to all health insurance plans).

16- If the policy wording, brochure, or prospectus states that a benefit/feature is available with a specific plan but it is not available online when generating the premium quote, we have not considered that benefit/feature to be available with the plan.

17- The response time on Twitter was calculated using a sample set of tweets from February 2023 to August 2023 (analyzed in September 2023).

18- The metrics like claim complaints, policy purchase complaints, response time on Twitter and toll-free are not related to a specific product but are related to the overall performance of the insurance company.

19- The network hospitals' data was last updated on 1st October 2024.

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Compare Care Insurance Care and Care Insurance Care Advantage

Claims Track Record:

Care Insurance Care

Care Health Insurance Company has a claim settlement ratio of 85.64% and a claims incurred ratio of 56.19%. It has settled 99.99% of claims within 30 days. Furthermore, it has a high complaint rate related to claims, as compared to other insurers.

Service Experience:

Care Insurance Care

Care Health Insurance Company provides customer support through its toll-free helpline and Twitter channel. While the toll-free response time is quick, their Twitter response time is comparatively slower. Therefore, if you need an immediate response, using the toll-free number might be the preferable choice.

Product Benefits:

Care Insurance Care

The Care Insurance Care Plan offers comprehensive coverage, encompassing hospitalisation expenses, pre-hospitalisation, and post-hospitalisation costs. Pre-hospitalisation expenses are covered for up to 30 days before hospitalisation, while post-hospitalisation expenses are covered for up to 60 days after discharge, all up to the sum insured. Furthermore, the policy covers 541 day care treatments along with modern treatments, both up to the sum insured. Domiciliary treatments (except 12 illnesses) are covered up to 10% of the sum insured and organ donor expenses related to harvesting the organ are covered up to Rs 1 lakh. Consumables are also covered up to the sum insured. With the Care Insurance Care Plan, you can choose only up to a single private AC room during your hospital stay. There is no ICU rent limit or deductible limit. However, there is a 20% copayment for individuals aged 61 years and above. The policy does not impose any restrictions on common treatments or surgeries, such as cataract treatment, joint replacement surgery, etc. Under this plan, the waiting period for pre-existing diseases is 24 months if you choose an add-on, and specific diseases also have a 24-month waiting period.