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Home arrow Health Insurance arrow Best Health Plans arrow Care Insurance Care Supreme vs ICICI Lombard Elevate

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Care Insurance Care Supreme vs ICICI Lombard Elevate

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ICICI Lombard Elevate with similar Health Insurances

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Notes

1- The health insurance data was last updated in July 2024. All data has been sourced from product brochures, policy wordings, prospectus, public disclosures (Q4, FY 2023-2024), insurer websites, and the IRDAI website. 

2- The Claims Settlement Ratio data is taken from NL-37, insurer public disclosures (Q4, FY 2023-2024). It is calculated by dividing the number of claims settled by the sum of claims outstanding at the beginning of the year and claims reported during the year.

3- The data related to claim complaints and policy purchase complaints is taken from NL-45, insurer public disclosures (Q4, FY 2023-2024).

4- The Solvency Ratio data is taken from NL-26, insurer public disclosures (Q4, FY 2023-2024).

5- The data related to claims settled within 30 days is taken from NL-39, insurer public disclosures (Q4, FY 2023-2024).

6- The Claims Incurred Ratio data is taken from NL-4 and NL-5, insurer public disclosures (Q4, FY 2023-2024). It is calculated by dividing the Net Claims Incurred by the Net Earned Premium.

7- For now, we have considered the most comprehensive plans from leading insurance companies. We will keep updating the product pages with new plans in the coming days.

8- We have rated only those plans that can be serviced by individual advisors. This is because of our strong belief that health insurance customers need professional assistance from individual advisors before and after purchase. We do not recommend and hence do not rate direct-to-customer health insurance plans or plans where there aren't enough advisors available to service. 

9- Affordability assessment of plans: 

  • The affordability of comprehensive plans is assessed using premiums for a family of two adults (30 years old) and one child (1 year old) residing in Zone 1, opting for a cover of ā‚¹10 Lakhs. And, the premiums are as of 30th September 2023.
  • The affordability of Care Freedom Plan is assessed using premiums for a 30-year-old male residing in Zone 1, opting for a cover of ā‚¹5 Lakhs. And, the premium is as of 30th September 2023.
  • The affordability of Acko Platinum Health Insurance is assessed using premiums for a family of two adults (30 years old) and one child (1 year old) residing in Zone 1, opting for a cover of ā‚¹25 Lakhs. And, the premium is as of February 2024.
  • The affordability of ICICI Lombard MaxProtect (Premium) is assessed using premiums for a family of two adults (30 years old) and one child (1 year old) residing in Zone 1, opting for a cover of ā‚¹1 Crore. And, the premium is as of February 2024.
  • The affordability of Aditya Birla Activ One (VIP+) is assessed using premiums for a family of two adults (30 years old) and one child (1 year old) residing in Zone 1, opting for a cover of ā‚¹50 Lakhs. And, the premium is as of March 2024.
  • The affordability of Aditya Birla Activ One (VIP) is assessed using premiums for a family of two adults (30 years old) and one child (1 year old) residing in Zone 1, opting for a cover of ā‚¹50 Lakhs. And, the premium is as of April 2024.
  • The affordability of Care Advantage Plan is assessed using premiums for a family of two adults (30 years old) and one child (1 year old) residing in Zone 1, opting for a cover of ā‚¹25 Lakhs. And, the premium is as of April 2024.
  • The affordability of Reliance General Health Global (Elite) Plan is assessed using premiums for a family of two adults (30 years old) and one child (1 year old), opting for an India cover of ā‚¹1.5 Crores and global cover of $0.15 Million. And, the premium is as of August 2024.

10- We have considered the Inflation Protection benefit under Ackoā€™s Platinum and Standard Health Plan instead of the No Claim Bonus Benefit.

11- We have only considered features, benefits, and limits of ā€˜India Coverā€™ under Reliance General's Health Global (Elite) Plan.  

12- The product benefits section is based on a sum insured of ā‚¹10 Lakhs and only highlights the top benefits and features of health insurance plans. 

13- Only those hidden and special conditions that apply to the benefits and features we have considered are included on the product pages. 

14- The product pages only include the most significant specific exclusions under each plan, which we've simplified for better understanding.

15- The product pages do not include any generic terms, conditions, or exclusions (those that are the same and apply to all health insurance plans).

16- If the policy wording, brochure, or prospectus states that a benefit/feature is available with a specific plan but it is not available online when generating the premium quote, we have not considered that benefit/feature to be available with the plan.

17- The response time on Twitter was calculated using a sample set of tweets from February 2023 to August 2023 (analyzed in September 2023).

18- The metrics like claim complaints, policy purchase complaints, response time on Twitter and toll-free are not related to a specific product but are related to the overall performance of the insurance company.

19- The network hospitals' data was last updated on 1st October 2024.

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Compare Care Insurance Care Supreme and ICICI Lombard Elevate

Claims Track Record:

Care Insurance Care Supreme

Whenever it comes to settling claims, Care Health Insurance Company has a claim settlement ratio of 85.64% and claims incurred ratio of 56.19%. Also, 99.99% of claims were settled in less than 30 days. And, they have higher complaints related to claims as compared to other insurers.

ICICI Lombard Elevate

ICICI Lombard General Insurance boasts an impressive claim settlement ratio of 80.97% and a claims incurred ratio of 78.85%. They resolved 99.78% of claims within just 30 days and received fewer complaints than many other insurers.

Service Experience:

Care Insurance Care Supreme

Care Health Insurance provides customer service via its toll-free number and Twitter channel. According to our research, their Twitter response rate is slow and their toll-free response rate is quick. So, if you're in need of an immediate response, the toll-free number may be the better option.

ICICI Lombard Elevate

Customer support at ICICI Lombard is accessible via a toll-free helpline and its Twitter account. While the toll-free response time is average, itā€™s important to note that Twitter responses can be slower.

Product Benefits:

Care Insurance Care Supreme

The Care Insurance Care Supreme Plan provides coverage for hospitalisation expenses as well as pre and post-hospitalisation expenses. Pre-hospitalisation expenses are covered for 60 days before hospitalisation and post-hospitalisation expenses are covered for 180 days after discharge - up to the sum insured. The insurer also covers all day care treatments, domiciliary treatments (except 12 illnesses), organ donor expenses related to harvesting the organ, and modern treatments up to the sum insured. Consumables are also covered up to the sum insured if you opt for an add-on. Care Insurance Care Supreme Plan gives you the freedom to choose any room without imposing any limit. There is no ICU rent limit and copayment/deductible limit. Furthermore, the insurer doesnā€™t impose any limit on common treatments/surgeries like cataract treatment, joint replacement surgery, etc. Under the Care Insurance Care Supreme Plan, pre-existing diseases have a 12-month waiting period (if you opt for an add-on) and specific diseases have a 24-month waiting period.

ICICI Lombard Elevate

The ICICI Lombard Elevate Plan provides comprehensive coverage that encompasses hospitalisation costs, as well as pre and post-hospitalization expenses. Pre-hospitalization expenses are covered for up to 90 days before admission, while post-hospitalization expenses are covered for up to 180 days after discharge, both within the sum insured. Additionally, the policy covers all daycare treatments, domiciliary treatments (except for 15 illnesses), expenses of donors for organ donation procedures, and modern treatments all up to the sum insured. Please note that non-medical expenses are covered up to the sum assured as an add-on. Moreover, the plan offers the flexibility to choose any room without imposing room rent limits, though it is available as an add-on. There are no limits on ICU rent or deductibles. Also, this plan offers an optional co-payment of 10% to 50%. The policy covers common medical treatments and surgeries, such as cataract and joint replacement surgeries, up to the sum insured. However, itā€™s important to note that pre-existing conditions and specific conditions have a 12-month waiting period (as an add-on). As an add-on, this plan allows a 90-day waiting period for conditions like BP, Diabetes, and Heart Disease (unless these diseases are classified as pre-existing conditions).