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ICICI Lombard Elevate vs Niva Bupa Health Companion
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ICICI Lombard Elevate with similar Health Insurances
Niva Bupa Health Companion with similar Health Insurances
Compare ICICI Lombard Elevate and Niva Bupa Health Companion
Claims Track Record:
ICICI Lombard Elevate
ICICI Lombard General Insurance boasts an impressive claim settlement ratio of 80.97% and a claims incurred ratio of 78.85%. They resolved 99.78% of claims within just 30 days and received fewer complaints than many other insurers.
Niva Bupa Health Companion
Niva Bupa Health Insurance Company Limited has a claim settlement ratio of 85.18% and claims incurred ratio of 65.44%. It has settled 99.95% of claims in less than 30 days. The company has received higher complaints related to claims as compared to other insurers.
Service Experience:
ICICI Lombard Elevate
Customer support at ICICI Lombard is accessible via a toll-free helpline and its Twitter account. While the toll-free response time is average, it’s important to note that Twitter responses can be slower.
Niva Bupa Health Companion
Niva Bupa Health Insurance Company Limited offers customer service via its toll-free number and Twitter account. Based on our research, the Twitter response rate is average, and the toll-free response rate is average as well.
Product Benefits:
ICICI Lombard Elevate
The ICICI Lombard Elevate Plan provides comprehensive coverage that encompasses hospitalisation costs, as well as pre and post-hospitalization expenses. Pre-hospitalization expenses are covered for up to 90 days before admission, while post-hospitalization expenses are covered for up to 180 days after discharge, both within the sum insured. Additionally, the policy covers all daycare treatments, domiciliary treatments (except for 15 illnesses), expenses of donors for organ donation procedures, and modern treatments all up to the sum insured. Please note that non-medical expenses are covered up to the sum assured as an add-on. Moreover, the plan offers the flexibility to choose any room without imposing room rent limits, though it is available as an add-on. There are no limits on ICU rent or deductibles. Also, this plan offers an optional co-payment of 10% to 50%. The policy covers common medical treatments and surgeries, such as cataract and joint replacement surgeries, up to the sum insured. However, it’s important to note that pre-existing conditions and specific conditions have a 12-month waiting period (as an add-on). As an add-on, this plan allows a 90-day waiting period for conditions like BP, Diabetes, and Heart Disease (unless these diseases are classified as pre-existing conditions).
Niva Bupa Health Companion
As part of the Niva Bupa Health Companion Plan, hospitalisation expenses as well as pre and post-hospitalisation expenses are covered. Pre-hospitalisation expenses are covered for 30 days before hospitalisation and post-hospitalisation expenses are covered for 60 days after discharge, both up to the sum insured. Additionally, the plan covers all day care treatments, domiciliary treatments, inpatient organ donor expenses, and modern treatments (except robotic surgeries) up to the sum insured. It also covers consumables up to the sum insured, if you opt for an add-on. The Niva Bupa Health Companion Plan comes with no room rent limits. But, if you get hospitalised in the ICU, there is a rent limit; you can choose any room except suites. There are no financial sub-limits on common treatments or surgeries like cataract treatments, joint replacement surgeries, etc., and the plan doesn’t come with any copays either. However, there is an optional deductible of Rs 1 Lakh, 2 Lakhs, 3 Lakhs, 4 Lakhs, 5 Lakhs, or 10 Lakhs. The Niva Bupa Health Companion Plan has a waiting period of 36 months for pre-existing diseases and a waiting period of 24 months for specific diseases.