ACHA ADVICE. SACHA ADVISOR
Bajaj Allianz Life Insurance Co. Ltd.
Claims Experience:
Customer Service:
Background
Bajaj Allianz also known as Bajaj Allianz Life Insurance Company Limited is a Life Insurance Company in India. It offers Term Life Insurance Plans, Traditional Savings Plans and Unit Linked Insurance Plans. Founded in the Year 2001, it is a joint venture between Bajaj Finserv Limited and Allianz SE. The company is headquartered in Pune and has 759 branches across various cities in India. The CEO / CMD of the company is Mr. Tarun Chugh.
Founded in
2001Number of Claims
530,281JV Partners
Allianz SE and Bajaj Finserv LimitedNumber of Policies
427,003Turnover (GWP)
12,024.8 CroresImportant Links
Customer Support
Toll-Free Number
1800-209-4040
E-Mail Address
customercare@bajajallianz.co.in
Detailed Ratings
Claims Experience
4.2/5
Customer Service
5/5
% of claims settled in less than 30 days
Reflects on the speed of settling valid claims
96.42%
% of Complaints received on overall claims
% customers unhappy with claims experience
0.06%
How complex is the Claim Form?
The longer, the more hassles during claims
Moderately Long
Claim Settlement Ratio (No. of claims)
What % of the claims received were paid?
98.02%
Claim Settlement Ratio (Value of claims)
What % of the claim amount received was paid?
93.55%
Solvency Ratio
Reflects an insurance company’s ability to pay claims. Insurers are required to maintain a minimum 150% Solvency Ratio as per IRDAI regulation
666%
Personal relationship manager for claims
Not Available
Can you track claims online?
Available
Dedicated toll-free for claims service
Available
Separate Claim Form for above 3 Years Claim
Not Available
Home pickup of Claims
Not Available
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