ACHA ADVICE. SACHA ADVISOR
Canara HSBC OBC Life Insurance Co. Ltd.
Claims Experience:
Customer Service:
Background
Canara HSBC OBC is a Life Insurance company in India. It offers Term Life Insurance, Traditional Savings and Unit Linked Insurance Plans. Founded in 2008, it is a joint venture between Canara Bank, HSBC Insurance Holdings Limited and Punjab National Bank. The company is headquartered in Gurugram, and has over 11000 branches across India.The CEO/CMD of Canara HSBC OBC Life Insurance is Mr. Anuj Mathur.
Founded in
2008Number of Claims
33,867JV Partners
Canara Bank, HSBC Insurance Holdings Limited and Punjab National Bank. Number of Policies
179,815Turnover (GWP)
5,116 CroresImportant Links
Customer Support
Toll-Free Number
1800-258-5899
E-Mail Address
customerservice@canarahsbclife.in.
Detailed Ratings
Claims Experience
3/5
Customer Service
4.3/5
% of claims settled in less than 30 days
Reflects on the speed of settling valid claims
92.03%
% of Complaints received on overall claims
% customers unhappy with claims experience
0.19%
How complex is the Claim Form?
The longer, the more hassles during claims
Moderately Long
Claim Settlement Ratio (No. of claims)
What % of the claims received were paid?
98.12%
Claim Settlement Ratio (Value of claims)
What % of the claim amount received was paid?
92.42%
Solvency Ratio
Reflects an insurance company’s ability to pay claims. Insurers are required to maintain a minimum 150% Solvency Ratio as per IRDAI regulation
327%
Personal relationship manager for claims
Not Available
Can you track claims online?
Available
Dedicated toll-free for claims service
Not Available
Separate Claim Form for above 3 Years Claim
Not Available
Home pickup of Claims
Not Available
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