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SBI Life Insurance Co. Ltd.

Claims Experience:
3.1
Customer Service:
4.3

Background

SBI Life is a Life Insurance company in India. It offers Term Life Insurance, Traditional Savings and Unit Linked Insurance Plans. Founded in 2001, it is a joint venture between SBI Bank and BNP Paribas Cardif. The company is headquartered in Mumbai and has 947 branches across the country. The CEO of SBI Life is Mahesh Kumar Sharma
 

Founded in
2001
Number of Claims
15,15,850
JV Partners
State Bank of India and BNP Paribas Cardif S.A
Number of Policies
16,56,891
Turnover (GWP)
50,254.2 Crores

Customer Support

beshak
Toll-Free Number
1800-267-9090
beshak
E-Mail Address
info@sbilife.co.in

Detailed Ratings

Claims Experience 3.1/5 star green
Customer Service 4.3/5 star green
% of claims settled in less than 30 days
Reflects on the speed of settling valid claims
93.24%
% of Complaints received on overall claims
% customers unhappy with claims experience
0.02%
How complex is the Claim Form?
The longer, the more hassles during claims
Form Not Available
Claim Settlement Ratio (No. of claims)
What % of the claims received were paid?
94.52%
Claim Settlement Ratio (Value of claims)
What % of the claim amount received was paid?
89.74%
Solvency Ratio
Reflects an insurance company’s ability to pay claims. Insurers are required to maintain a minimum 150% Solvency Ratio as per IRDAI regulation
215%
Personal relationship manager for claims
Not Available
Can you track claims online?
Not Available
Dedicated toll-free for claims service
Available
Separate Claim Form for above 3 Years Claim
Not Available
Home pickup of Claims
Not Available
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