ACHA ADVICE. SACHA ADVISOR
TATA AIA Life Insurance Co. Ltd.
Claims Experience:
Customer Service:
Background
TATA AIA also known as TATA AIA Life Insurance Company Limited a Life Insurance Company in India. It offers Term Life Insurance Plans, Traditional Savings Plans, and Unit Linked Insurance Plans. Founded in the Year 2000, it is a joint venture between Tata Sons Private Limited and AIA Group Limited (AIA). The company is headquartered in Mumbai, with its branches across various cities. The CEO / CMD of the company is Mr. Rishi Srivastava.
Founded in
2000Number of Claims
7,03,894JV Partners
Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA).Number of Policies
4,60,607Turnover (GWP)
11,105.1 CroresImportant Links
Customer Support
Toll-Free Number
1-860-266-9966
E-Mail Address
customercare@tataaia.com
Detailed Ratings
Claims Experience
4.9/5
Customer Service
3.2/5
% of claims settled in less than 30 days
Reflects on the speed of settling valid claims
100%
% of Complaints received on overall claims
% customers unhappy with claims experience
0.01%
How complex is the Claim Form?
The longer, the more hassles during claims
Very Long
Claim Settlement Ratio (No. of claims)
What % of the claims received were paid?
99.06%
Claim Settlement Ratio (Value of claims)
What % of the claim amount received was paid?
95.91%
Solvency Ratio
Reflects an insurance company’s ability to pay claims. Insurers are required to maintain a minimum 150% Solvency Ratio as per IRDAI regulation
235%
Personal relationship manager for claims
Not Available
Can you track claims online?
Available
Dedicated toll-free for claims service
Not Available
Separate Claim Form for above 3 Years Claim
Not Available
Home pickup of Claims
Available
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