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Beshak  gradient-star  Rating - Insurance Ratings based on stuff that matters to you!

01. Claims Experience  02. Customer Service Experience  03. Product Benefits
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Notes

1- Beshak Ratings data was last updated in September 2023.

2- All data was sourced from public disclosures (FY 2023-2024, Q1 and FY 2022-23, Q4), insurer websites, and the IRDAI website. Except Claim Amount Settlement Ratio, for which the data was taken from the IRDAI Annual Report 2021-22.

3- Only features that are currently available for purchase online were considered when calculating the Beshak Ratings.

4- In the Premium Ratings, we do not display premium amounts - instead, we show the product's relative pricing compared to the median.

5- Premium for all plans is calculated for the following profile: 30-year-old, non-smoker, married male, for a sum assured of INR 1 Crore, up to the age of 65 years, paying annual premiums, till the end of the policy. Except for these plans:

  ・Bajaj Allianz Life Diabetic Term Plan Sub 8 HbA1c - Premium is calculated for a 30-year-old, non-smoker, married male, having Type 2 diabetes, with HbA1c level between 6.5 to 7, for a sum assured of INR 1 Crore, up to the age of 55 years, paying annual premiums for 25 years. 

  ・IndiaFirstLife Guaranteed Protection Plus Plan - Premium is calculated for a 30-year-old, non-smoker, married male, for a sum assured of INR 1 Crore, up to the age of 75 years, paying annual premiums for 40 years. 

  ・TATA AIA Maha Raksha Supreme - Premium is calculated for a 30-year-old, non-smoker, married male, for a sum assured of INR 2 Crore, up to the age of 65 years, paying annual premiums, till the end of the policy. 

6- The overall ratings do not include the premium rating. This is because we believe that the affordability of premiums is a personal thing. Something that seems unaffordable or expensive to one person could seem cheap and affordable to another, regardless of their income. We leave it up to our users to decide whether the price they pay seems reasonable for the features they receive.

7- The Response time on Twitter (Beta) was calculated using a sample set of tweets from February to August 2023 - (Analyzed in September 2023).

8- Claims Experience was assessed based on an audit of various processes and facilities offered by the insurers, during claim settlement.

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Compare Aditya Birla Sun Life DigiShield and Aegon Life iTerm Comfort

Claims Track Record:

Aditya Birla Sun Life DigiShield

Aditya Birla Sun Life Insurance Company has settled 99.86% of its claims in less than 30 days. Furthermore, the claim settlement ratio is 98.12%, and the company’s claim amount settlement ratio is 96.15%. The company has received fewer claim settlement complaints. It provides the benefit of tracking claims online and a dedicated toll-free number for claims. However, the claim form is long, and you don’t get the benefit of a personal relationship manager for claims or a home pickup claims service.

Aegon Life iTerm Comfort

Aegon Life Insurance Company has settled 100% of claims in under 30 days. It has a short claim form and offers online tracking of claims. Furtherm it has a claim settlement ratio of 99.37% and a claim amount settlement ratio of 98.76%. It is important to note, however, that the insurer does not offer home pick-up of claims and dedicated toll-free for claims service. And, customers will not be able to receive the benefit of a personal relationship manager for claims. And, the insurer has also received a higher number of claim-related claims compared to other insurers.

Service Experience:

Aditya Birla Sun Life DigiShield

Aditya Birla Sun Life Insurance Company provides customer service via their toll-free service with a moderate response speed, compared to other insurers. This means you may face speedbumps while addressing your queries.


 

Aegon Life iTerm Comfort

Aegon Life Insurance Company offers customer support via their toll-free number and Twitter. However, during our research, we found that their Twitter response rate was slow and their toll-free service was average, compared to other insurers. You and your family may face difficulties getting prompt assistance from the service team throughout the policy tenure.

Product Benefits:

Aditya Birla Sun Life DigiShield

The Aditya Birla Sun Life DigiShield Plan provides you with various benefits and customisation options. However, it doesn’t provide you with the increasing cover feature. The plan offers you a cover duration of up to the age of 85 years. It also includes several Limited pay options such as 5, 7, 10, 12, 15, 20, and pay till 60 years. Aditya Birla Sun Life DigiShield Plan gives you only one claim payout option, i.e. one-time lump-sum. Riders available include a Comprehensive Critical Illness Rider, an Accidental Death Benefit Rider, and Waiver of Premium Riders.

Aegon Life iTerm Comfort

The Aegon Life iTerm Comfort Term Insurance Plan provides a range of options for customization. However, it does not offer the option of increasing your cover. The Aegon Life iTerm Comfort Term Plan offers a life cover of up to the age of 70 years with no Limited Pay options available. You can pay premiums monthly, half-yearly, and yearly. The plan only offers claim payouts as one-time lump sum payment. Additional coverage can be obtained through riders that are available with the Aegon Life iTerm Comfort Term Plan. These riders include a Critical Illness Rider, an Accidental Death Benefit Rider, and a Waiver of Premium Rider for Critical Illness.