Aditya Birla Sun Life Insurance Company has settled 99.86% of its claims in less than 30 days. Furthermore, the claim settlement ratio is 98.12%, and the company’s claim amount settlement ratio is 96.15%. The company has received fewer claim settlement complaints. It provides the benefit of tracking claims online and a dedicated toll-free number for claims. However, the claim form is long, and you don’t get the benefit of a personal relationship manager for claims or a home pickup claims service.

Max Life Insurance Company holds an excellent track record with respect to both purchase and claim settlement experience. They have settled 99.92% of their claims in less than 30 days, with a relatively lesser number of claim complaints compared to other insurers. Max Life Insurance Company has a claim settlement ratio of 99.51%, and its claim amount settlement ratio is 96.71%. The plan provides online tracking of claims and a dedicated toll-free claims service. The insurer does not provide the benefit of a personal manager for claims. And the insurer does not provide a home pick-up of claims, unlike some other insurance companies. The claim form is moderately long.

Aditya Birla Sun Life Insurance Company provides customer service via their toll-free service with a moderate response speed, compared to other insurers. This means you may face speedbumps while addressing your queries.

Max Life Insurance Company provides customer services via toll-free and Twitter. In our research, we found that both their Twitter and toll-free service were found to be mediocre, compared to other insurers. This situation could potentially suggest that both you and your family might encounter challenges when seeking assistance from their service team throughout your journey.

The Aditya Birla Sun Life DigiShield Plan provides you with various benefits and customisation options. However, it doesn’t provide you with the increasing cover feature. The plan offers you a cover duration of up to the age of 85 years. It also includes several Limited pay options such as 5, 7, 10, 12, 15, 20, and pay till 60 years. Aditya Birla Sun Life DigiShield Plan gives you only one claim payout option, i.e. one-time lump-sum. Riders available include a Comprehensive Critical Illness Rider, an Accidental Death Benefit Rider, and Waiver of Premium Riders.

The Max Life Smart Term Insurance Plus Plan provides competitive pricing and a range of customisation options. One notable advantage of this plan is the flexibility it offers by giving you the option to increase your cover by 5% annually until your base policy cover is doubled. This begins from the 2nd policy year onwards. The Max Life Smart Term Plus Plan offers a life cover with a duration that extends up to the age of 70 years. It gives you various Limited Pay options, including 5, 10, 15 years, and pay till 60 years. The plan offers one claim payout option - One-Time Lumpsum. To enhance your coverage further, the Max Life Smart Term Plus Plan comes with several riders that can be added to the policy, like a Comprehensive Critical Illness Rider, an Accidental Death Benefit Rider, and a Waiver of Premium Rider (for both Critical Illness and Accidental Disability).