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Beshak  gradient-star  Rating - Insurance Ratings based on stuff that matters to you!

01. Claims Experience  02. Customer Service Experience  03. Product Benefits
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Aditya Birla Sun Life DigiShield vs SBI Life eShield Next

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Notes

1- Beshak Ratings data was last updated in September 2023.

2- All data was sourced from public disclosures (FY 2023-2024, Q1 and FY 2022-23, Q4), insurer websites, and the IRDAI website. Except Claim Amount Settlement Ratio, for which the data was taken from the IRDAI Annual Report 2021-22.

3- Only features that are currently available for purchase online were considered when calculating the Beshak Ratings.

4- In the Premium Ratings, we do not display premium amounts - instead, we show the product's relative pricing compared to the median.

5- Premium for all plans is calculated for the following profile: 30-year-old, non-smoker, married male, for a sum assured of INR 1 Crore, up to the age of 65 years, paying annual premiums, till the end of the policy. Except for these plans:

  ・Bajaj Allianz Life Diabetic Term Plan Sub 8 HbA1c - Premium is calculated for a 30-year-old, non-smoker, married male, having Type 2 diabetes, with HbA1c level between 6.5 to 7, for a sum assured of INR 1 Crore, up to the age of 55 years, paying annual premiums for 25 years. 

  ・IndiaFirstLife Guaranteed Protection Plus Plan - Premium is calculated for a 30-year-old, non-smoker, married male, for a sum assured of INR 1 Crore, up to the age of 75 years, paying annual premiums for 40 years. 

  ・TATA AIA Maha Raksha Supreme - Premium is calculated for a 30-year-old, non-smoker, married male, for a sum assured of INR 2 Crore, up to the age of 65 years, paying annual premiums, till the end of the policy. 

6- The overall ratings do not include the premium rating. This is because we believe that the affordability of premiums is a personal thing. Something that seems unaffordable or expensive to one person could seem cheap and affordable to another, regardless of their income. We leave it up to our users to decide whether the price they pay seems reasonable for the features they receive.

7- The Response time on Twitter (Beta) was calculated using a sample set of tweets from February to August 2023 - (Analyzed in September 2023).

8- Claims Experience was assessed based on an audit of various processes and facilities offered by the insurers, during claim settlement.

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Compare Aditya Birla Sun Life DigiShield and SBI Life eShield Next

Claims Track Record:

Aditya Birla Sun Life DigiShield

Aditya Birla Sun Life Insurance Company has settled 99.86% of its claims in less than 30 days. Furthermore, the claim settlement ratio is 98.12%, and the company’s claim amount settlement ratio is 96.15%. The company has received fewer claim settlement complaints. It provides the benefit of tracking claims online and a dedicated toll-free number for claims. However, the claim form is long, and you don’t get the benefit of a personal relationship manager for claims or a home pickup claims service.

SBI Life eShield Next

SBI Life Insurance Company has a record of very good performance in both the purchase and claim settlement processes. They have settled 86.16% claims within 30 days and have received fewer claim complaints. Their claim settlement ratio stands at an impressive 93.09%, with a claim amount settlement ratio of 86.22%. They offer a dedicated toll-free claims service. However, they do not provide a personal manager for the customers and there is no opportunity to track your claim online. Home pickup claim services are also not available.

Service Experience:

Aditya Birla Sun Life DigiShield

Aditya Birla Sun Life Insurance Company provides customer service via their toll-free service with a moderate response speed, compared to other insurers. This means you may face speedbumps while addressing your queries.


 

SBI Life eShield Next

SBI Life Insurance Company provides customer service through toll-free and Twitter. But, according to our research, their toll-free service is average and their response time on Twitter is slow, compared to other insurers. This might create difficulties for you and your loved ones in times of need.  

Product Benefits:

Aditya Birla Sun Life DigiShield

The Aditya Birla Sun Life DigiShield Plan provides you with various benefits and customisation options. However, it doesn’t provide you with the increasing cover feature. The plan offers you a cover duration of up to the age of 85 years. It also includes several Limited pay options such as 5, 7, 10, 12, 15, 20, and pay till 60 years. Aditya Birla Sun Life DigiShield Plan gives you only one claim payout option, i.e. one-time lump-sum. Riders available include a Comprehensive Critical Illness Rider, an Accidental Death Benefit Rider, and Waiver of Premium Riders.

SBI Life eShield Next

SBI Life eShield Plan provides flexibility and customization to meet your specific needs. There are several benefits of SBI Life eShield Next Plan, one of them is to increase your coverage by 10% from 6th policy year until the base cover gets doubled. Your coverage increases at the end of every 5th year. The SBI Life eShield Plan offers a life cover up to the age of 85 years (99 years if entry age is more than 45) with Limited Pay options like 5, 7, 10, 12, 15, 20, and (PT - 5) years. It also offers claim payout options, like one-time lump sum and monthly instalments. SBI Life eShield Plan comes with an Accidental Death Benefit Rider to help your family cope financially with unfortunate situations.