Aditya Birla Sun Life Insurance Company has settled 99.86% of its claims in less than 30 days. Furthermore, the claim settlement ratio is 98.12%, and the company’s claim amount settlement ratio is 96.15%. The company has received fewer claim settlement complaints. It provides the benefit of tracking claims online and a dedicated toll-free number for claims. However, the claim form is long, and you don’t get the benefit of a personal relationship manager for claims or a home pickup claims service.

SUD Life Insurance Company has settled 88.65% of claims within 30 days and has a higher number of claim-related complaints compared to other insurers. Their claim settlement ratio is 96.07%, and the claim amount settlement ratio is 91.41%. They provide online claim tracking and a dedicated toll-free helpline for claims inquiries. On the flipside, they do not offer the services of a personal relationship manager for claims, home pick-up service for claims, and their claim form is moderately lengthy.

Aditya Birla Sun Life Insurance Company provides customer service via their toll-free service with a moderate response speed, compared to other insurers. This means you may face speedbumps while addressing your queries.

You can contact SUD Life Insurance Company through their toll-free telephone number or Twitter. Our research indicates that the response rate on Twitter is average and the toll-free number is quick, compared to other insurers. Therefore, you and your family can contact their toll-free number for timely assistance.

The Aditya Birla Sun Life DigiShield Plan provides you with various benefits and customisation options. However, it doesn’t provide you with the increasing cover feature. The plan offers you a cover duration of up to the age of 85 years. It also includes several Limited pay options such as 5, 7, 10, 12, 15, 20, and pay till 60 years. Aditya Birla Sun Life DigiShield Plan gives you only one claim payout option, i.e. one-time lump-sum. Riders available include a Comprehensive Critical Illness Rider, an Accidental Death Benefit Rider, and Waiver of Premium Riders.

SUD Life Protect Shield offers various customization options. It provides coverage up to 70 years of age with a range of limited payment terms, including 5, 7, 10, 12, and 15 years. Premiums can be paid on a monthly, quarterly, half-yearly, or annual basis, providing flexibility in payment frequency. You have the choice of several claim payouts options, such as a lump sum, monthly instalments, or a combination of both. Notably, this policy does not include an increasing cover feature. Speaking about riders, the SUD Life Protect Shield offers a Critical Illness Rider. It is an optional add-on that you can include in your base policy to enhance your coverage.