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Aditya Birla Sun Life DigiShield vs TATA AIA Maha Raksha Supreme

OVERALL RATING
How we score
beshak-icon star
3.3
beshak-icon star
3.6
01 Claims Experience
4.4
5
% of claims settled in less than 30 days
Reflects on the speed of settling valid claims
99.86%
99.80%
% of Complaints received on overall claims
% customers unhappy with claims experience
0.02%
0.04%
How complex is the Claim Form?
The longer, the more hassles during claims
Very Long
Moderately long
+ Show 8 more
02 Customer Service
3.9
4.48
Response time on Toll-Free BETA
How long does it take for the caller to connect with an customer service agent over toll-free?
Average
Quick
Response time on Twitter BETA
How quickly does a user get a response on complaint Tweets?
No Twitter Account
Slow
% of Complaints received for after-sales service
% customers unhappy with after-sales service
0.74%
0.54%
03 product benefits
1.8
1.6
Increasing Cover
Cover starts increasing from
cross red
cross red
How much can the cover increase every year?
cross red
cross red
Cover can increase up to
cross red
cross red
Claim Payout Customization
Options for claim payout
Options available to customize claim payment to your nominee
One time payout option
One time payout option
Premium Payment Customizations
Payment modes available to pay the premium
Frequency in which you can pay premium - monthly, yearly installments?
Monthly, Quarterly, Half Yearly, Yearly
Monthly, Quarterly, Half Yearly, Yearly
Options to pay off premiums before maturity age
Types of Limited pay options available
5, 7, 10, 12, 15, 20, Pay till 60 Years
Rolling from 5 to 40 Years
+ Show 5 more
Notes

1- Beshak Ratings data was last updated in September 2023.

2- All data was sourced from public disclosures (FY 2023-2024, Q1 and FY 2022-23, Q4), insurer websites, and the IRDAI website. Except Claim Amount Settlement Ratio, for which the data was taken from the IRDAI Annual Report 2021-22.

3- Only features that are currently available for purchase online were considered when calculating the Beshak Ratings.

4- In the Premium Ratings, we do not display premium amounts - instead, we show the product's relative pricing compared to the median.

5- Premium for all plans is calculated for the following profile: 30-year-old, non-smoker, married male, for a sum assured of INR 1 Crore, up to the age of 65 years, paying annual premiums, till the end of the policy. Except for these plans:

  ・Bajaj Allianz Life Diabetic Term Plan Sub 8 HbA1c - Premium is calculated for a 30-year-old, non-smoker, married male, having Type 2 diabetes, with HbA1c level between 6.5 to 7, for a sum assured of INR 1 Crore, up to the age of 55 years, paying annual premiums for 25 years. 

  ・IndiaFirstLife Guaranteed Protection Plus Plan - Premium is calculated for a 30-year-old, non-smoker, married male, for a sum assured of INR 1 Crore, up to the age of 75 years, paying annual premiums for 40 years. 

  ・TATA AIA Maha Raksha Supreme - Premium is calculated for a 30-year-old, non-smoker, married male, for a sum assured of INR 2 Crore, up to the age of 65 years, paying annual premiums, till the end of the policy. 

6- The overall ratings do not include the premium rating. This is because we believe that the affordability of premiums is a personal thing. Something that seems unaffordable or expensive to one person could seem cheap and affordable to another, regardless of their income. We leave it up to our users to decide whether the price they pay seems reasonable for the features they receive.

7- The Response time on Twitter (Beta) was calculated using a sample set of tweets from February to August 2023 - (Analyzed in September 2023).

8- Claims Experience was assessed based on an audit of various processes and facilities offered by the insurers, during claim settlement.

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Compare Aditya Birla Sun Life DigiShield and TATA AIA Maha Raksha Supreme

Claims Track Record:

Aditya Birla Sun Life DigiShield

Aditya Birla Sun Life Insurance Company has settled 99.86% of its claims in less than 30 days. Furthermore, the claim settlement ratio is 98.12%, and the company’s claim amount settlement ratio is 96.15%. The company has received fewer claim settlement complaints. It provides the benefit of tracking claims online and a dedicated toll-free number for claims. However, the claim form is long, and you don’t get the benefit of a personal relationship manager for claims or a home pickup claims service.

TATA AIA Maha Raksha Supreme

TATA AIA Life Insurance Company has built a good reputation in both the purchase and claim settlement processes. They have achieved an impressive 99.80% claims settlement rate within 30 days, with fewer claim-related complaints. Their claim settlement ratio is 99.01% and claim amount settlement ratio is 94.65%. Furthermore, it offers online tracking of claims and a convenient home pick-up service for claim documents. However, it's important to note that they do not provide a personal relationship manager or a dedicated toll-free service for claims. And, their claim form is relatively lengthy.

Service Experience:

Aditya Birla Sun Life DigiShield

Aditya Birla Sun Life Insurance Company provides customer service via their toll-free service with a moderate response speed, compared to other insurers. This means you may face speedbumps while addressing your queries.


 

TATA AIA Maha Raksha Supreme

TATA AIA Life Insurance Company provides customer service through both their toll-free number and Twitter. Based on our research, it appears that their toll-free service offers a prompt response, while their response rate on Twitter is slow, compared to other insurers. So, you can contact their toll-free number to receive timely assistance for issues, queries, etc.

Product Benefits:

Aditya Birla Sun Life DigiShield

The Aditya Birla Sun Life DigiShield Plan provides you with various benefits and customisation options. However, it doesn’t provide you with the increasing cover feature. The plan offers you a cover duration of up to the age of 85 years. It also includes several Limited pay options such as 5, 7, 10, 12, 15, 20, and pay till 60 years. Aditya Birla Sun Life DigiShield Plan gives you only one claim payout option, i.e. one-time lump-sum. Riders available include a Comprehensive Critical Illness Rider, an Accidental Death Benefit Rider, and Waiver of Premium Riders.

TATA AIA Maha Raksha Supreme

The TATA AIA Maha Raksha Supreme policy offers a variety of customization options. However, it's important to note that this policy does not provide the choice to increase the cover amount over time. With the TATA AIA Maha Raksha Supreme policy, you can enjoy life coverage up to age 85, and it offers several rolling Limited Pay options that range from 5 to 40 years. The claim payout option for this policy is limited to a one-time lump sum payment. Additionally, TATA AIA Maha Raksha Supreme policy offers the option to add riders, such as a Critical Illness Rider and an Accidental Death Benefit Rider. These are optional add-ons that can provide additional protection in case of specific circumstances.

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