HDFC Life Click 2 Protect Life vs PNB MetLife Aajeevan Suraksha Plan

HDFC Life Insurance Company has a good track record when it comes to settling claims. They have successfully settled 99.94% of claims in less than 30 days with fewer complaints, compared to other insurers. The insurer boasts of a claim settlement ratio of 99.39%, with a claim amount settlement ratio of 89.38%. They provide online tracking of claims and a dedicated toll-free claims service. However, they do not offer a personal manager for claims and have a moderately long claim form. Also, they do not provide a home pick-up claim service.

PNB Metlife Insurance Company has settled 99.70% of their claims within 30 days. Their claim settlement ratio is 99.06% and their claim amount settlement ratio is 93.35%. They have an online claim tracking system and a dedicated toll-free for claims service. However, they have a few downsides. PNB Metlife Insurance Company does not provide a personal relationship manager or home pick-up service for claims. And, they have a moderately long claim form as well. Also, they have received a higher number of claim-related complaints compared to other insurers.

HDFC Life Insurance Company offers customer service through their toll-free number and Twitter, but our research indicates that their toll-free number has a slow response time and their Twitter handle has an average response time, compared to other insurers. Meaning you or your family may face some difficulties in getting your queries addressed.

You can contact PNB Metlife Insurance Company via their toll-free telephone number or Twitter. Based on our research, we found that both their Twitter and toll-free number responses were slow, compared to other insurers. So, you and your family may not get timely help in case of queries, concerns, etc.

The HDFC Life Click 2 Protect Life Plan offers various customization options. However, unlike some other plans, it does not provide the option to choose the increasing cover. The HDFC Life Click 2 Protect Life Plan provides a life cover duration up to age 85, with several limited pay options ranging from 5 to (PT-1) years. You can pay premiums on a monthly, half-yearly, yearly basis. The only claim payout option available with this plan is a one-time lump sum payment. Additionally, the HDFC Life Click 2 Protect Life Plan offers riders such as a Comprehensive Critical Illness Rider, an Accidental Death Benefit Rider, and a Waiver of Premium due to Critical Illness Rider.

PNB Metlife Aajeevan Suraksha Plan offers various customization options. It offers a lifetime cover up to 99 years with various limited payment options - 5, 10 and 15 years. The premium can be paid monthly, quarterly, half-yearly, or annually. You can choose between various claim payout options, including a lump sum option, monthly instalments option, and a combination of both. However, it doesn’t provide an increasing cover feature. The PNB Metlife Aajeevan Suraksha Plan offers 2 riders - Critical Illness Rider and Accidental Death Benefit Rider. These are optional add-ons that you can include in your base policy to widen your coverage.