HDFC Life Insurance Company has a good track record when it comes to settling claims. They have successfully settled 99.94% of claims in less than 30 days with fewer complaints, compared to other insurers. The insurer boasts of a claim settlement ratio of 99.39%, with a claim amount settlement ratio of 89.38%. They provide online tracking of claims and a dedicated toll-free claims service. However, they do not offer a personal manager for claims and have a moderately long claim form. Also, they do not provide a home pick-up claim service.

PNB Metlife Insurance Company has settled 99.70% of their claims within 30 days - with a higher number of complaints. It is estimated that their claim settlement ratio is 99.06% and that their claim amount settlement ratio is 93.35%. They provide an online claim tracking system and a dedicated toll-free for claims service. There are a few drawbacks, however. The company does not provide a personal relationship manager or home pick-up service for claims. And, they have a moderately long claim form as well.

HDFC Life Insurance Company offers customer service through their toll-free number and Twitter, but our research indicates that their toll-free number has a slow response time and their Twitter handle has an average response time, compared to other insurers. Meaning you or your family may face some difficulties in getting your queries addressed.

You can reach PNB Metlife Insurance Company via their toll-free telephone number or Twitter. Based on our research, we found that both their Twitter and toll-free number responses were slow, compared to other insurers. Therefore, you and your family may have difficulty getting assistance when you need it.

The HDFC Life Click 2 Protect Life Plan offers various customization options. However, unlike some other plans, it does not provide the option to choose the increasing cover. The HDFC Life Click 2 Protect Life Plan provides a life cover duration up to age 85, with several limited pay options ranging from 5 to (PT-1) years. You can pay premiums on a monthly, half-yearly, yearly basis. The only claim payout option available with this plan is a one-time lump sum payment. Additionally, the HDFC Life Click 2 Protect Life Plan offers riders such as a Comprehensive Critical Illness Rider, an Accidental Death Benefit Rider, and a Waiver of Premium due to Critical Illness Rider.

PNB Metlife Mera Term Plan Plus offers many customization options. It offers a lifetime cover up to 80 years with various limited payment options - 10, 15, 20, and Pay till 60 years. The premium can be paid monthly, quarterly, half-yearly, or annually. Various claim payout options are available, including a lump sum option, monthly instalments option, and a combination of both. The PNB Metlife Mera Term Plan Plus offers various riders as well, including a Critical Illness Rider, Accidental Death Benefit Rider, and Waiver of Premium Rider (for Critical Illness and Accidental Disability). These are optional add-ons that you can include in your base policy to widen your coverage.