HDFC Life Click 2 Protect Life vs SBI Life eShield Next

HDFC Life Insurance Company has a good track record when it comes to settling claims. They have successfully settled 99.94% of claims in less than 30 days with fewer complaints, compared to other insurers. The insurer boasts of a claim settlement ratio of 99.39%, with a claim amount settlement ratio of 89.38%. They provide online tracking of claims and a dedicated toll-free claims service. However, they do not offer a personal manager for claims and have a moderately long claim form. Also, they do not provide a home pick-up claim service.

SBI Life Insurance Company has a record of very good performance in both the purchase and claim settlement processes. They have settled 86.16% claims within 30 days and have received fewer claim complaints. Their claim settlement ratio stands at an impressive 93.09%, with a claim amount settlement ratio of 86.22%. They offer a dedicated toll-free claims service. However, they do not provide a personal manager for the customers and there is no opportunity to track your claim online. Home pickup claim services are also not available.

HDFC Life Insurance Company offers customer service through their toll-free number and Twitter, but our research indicates that their toll-free number has a slow response time and their Twitter handle has an average response time, compared to other insurers. Meaning you or your family may face some difficulties in getting your queries addressed.

SBI Life Insurance Company provides customer service through toll-free and Twitter. But, according to our research, their toll-free service is average and their response time on Twitter is slow, compared to other insurers. This might create difficulties for you and your loved ones in times of need.  

The HDFC Life Click 2 Protect Life Plan offers various customization options. However, unlike some other plans, it does not provide the option to choose the increasing cover. The HDFC Life Click 2 Protect Life Plan provides a life cover duration up to age 85, with several limited pay options ranging from 5 to (PT-1) years. You can pay premiums on a monthly, half-yearly, yearly basis. The only claim payout option available with this plan is a one-time lump sum payment. Additionally, the HDFC Life Click 2 Protect Life Plan offers riders such as a Comprehensive Critical Illness Rider, an Accidental Death Benefit Rider, and a Waiver of Premium due to Critical Illness Rider.

SBI Life eShield Plan provides flexibility and customization to meet your specific needs. There are several benefits of SBI Life eShield Next Plan, one of them is to increase your coverage by 10% from 6th policy year until the base cover gets doubled. Your coverage increases at the end of every 5th year. The SBI Life eShield Plan offers a life cover up to the age of 85 years (99 years if entry age is more than 45) with Limited Pay options like 5, 7, 10, 12, 15, 20, and (PT - 5) years. It also offers claim payout options, like one-time lump sum and monthly instalments. SBI Life eShield Plan comes with an Accidental Death Benefit Rider to help your family cope financially with unfortunate situations.