ICICI Prudential Life Insurance Company Limited has a claim settlement ratio of 95.28% and they have successfully settled 97.44% of claims in less than 30 days. Their claim amount settlement ratio is 95.49%. And, while they do not offer the benefit of a personal manager, they do provide online tracking of claims. They also have a dedicated toll-number claims service. But, their claim form is very long, and they do not offer a home pick-up service. And, they have received a higher number of claim settlement complaints.

Max Life Insurance Company holds an excellent track record with respect to both purchase and claim settlement experience. They have settled 99.92% of their claims in less than 30 days, with a relatively lesser number of claim complaints compared to other insurers. Max Life Insurance Company has a claim settlement ratio of 99.51%, and its claim amount settlement ratio is 96.71%. The plan provides online tracking of claims and a dedicated toll-free claims service. The insurer does not provide the benefit of a personal manager for claims. And the insurer does not provide a home pick-up of claims, unlike some other insurance companies. The claim form is moderately long.

ICICI Prudential Life Insurance Company Limited offers customer service through their toll-free number and Twitter. However, the response rate for Twitter and the toll-free number is average compared to other insurers. This raises concerns about the quality of support you and your family may receive from their service team throughout your journey.

Max Life Insurance Company provides customer services via toll-free and Twitter. In our research, we found that both their Twitter and toll-free service were found to be mediocre, compared to other insurers. This situation could potentially suggest that both you and your family might encounter challenges when seeking assistance from their service team throughout your journey.

The ICICI Pru iProtect Smart Insurance Plan is competitively priced and offers a range of customizable options. However, it does not provide the choice to increase coverage with the increasing cover option. The ICICI Pru iProtect Smart Term Plan offers flexible coverage options with a life cover duration that can extend up to 99 years. It also features Limited Pay options such as 5, 7, 10, (PT-5), and Pay till 60 years, and multiple claim payout options, including one-time lump-sum, lump-sum with monthly income, and monthly income options. You can pay the premiums monthly, quarterly, half-yearly, or yearly. Riders available with ICICI Pru iProtect Smart Term Plan include a Comprehensive Critical Illness Rider, an Accidental Death Benefit Rider, and a Waiver of Premium Rider due to Accidental Disability.

The Max Life Smart Term Insurance Plus Plan provides competitive pricing and a range of customisation options. One notable advantage of this plan is the flexibility it offers by giving you the option to increase your cover by 5% annually until your base policy cover is doubled. This begins from the 2nd policy year onwards. The Max Life Smart Term Plus Plan offers a life cover with a duration that extends up to the age of 70 years. It gives you various Limited Pay options, including 5, 10, 15 years, and pay till 60 years. The plan offers one claim payout option - One-Time Lumpsum. To enhance your coverage further, the Max Life Smart Term Plus Plan comes with several riders that can be added to the policy, like a Comprehensive Critical Illness Rider, an Accidental Death Benefit Rider, and a Waiver of Premium Rider (for both Critical Illness and Accidental Disability).