ICICI Prudential Life Insurance Company Limited has a claim settlement ratio of 95.28% and they have successfully settled 97.44% of claims in less than 30 days. Their claim amount settlement ratio is 95.49%. And, while they do not offer the benefit of a personal manager, they do provide online tracking of claims. They also have a dedicated toll-number claims service. But, their claim form is very long, and they do not offer a home pick-up service. And, they have received a higher number of claim settlement complaints.

PNB Metlife Insurance Company has settled 99.70% of their claims within 30 days - with a higher number of complaints. It is estimated that their claim settlement ratio is 99.06% and that their claim amount settlement ratio is 93.35%. They provide an online claim tracking system and a dedicated toll-free for claims service. There are a few drawbacks, however. The company does not provide a personal relationship manager or home pick-up service for claims. And, they have a moderately long claim form as well.

ICICI Prudential Life Insurance Company Limited offers customer service through their toll-free number and Twitter. However, the response rate for Twitter and the toll-free number is average compared to other insurers. This raises concerns about the quality of support you and your family may receive from their service team throughout your journey.

You can reach PNB Metlife Insurance Company via their toll-free telephone number or Twitter. Based on our research, we found that both their Twitter and toll-free number responses were slow, compared to other insurers. Therefore, you and your family may have difficulty getting assistance when you need it.

The ICICI Pru iProtect Smart Insurance Plan is competitively priced and offers a range of customizable options. However, it does not provide the choice to increase coverage with the increasing cover option. The ICICI Pru iProtect Smart Term Plan offers flexible coverage options with a life cover duration that can extend up to 99 years. It also features Limited Pay options such as 5, 7, 10, (PT-5), and Pay till 60 years, and multiple claim payout options, including one-time lump-sum, lump-sum with monthly income, and monthly income options. You can pay the premiums monthly, quarterly, half-yearly, or yearly. Riders available with ICICI Pru iProtect Smart Term Plan include a Comprehensive Critical Illness Rider, an Accidental Death Benefit Rider, and a Waiver of Premium Rider due to Accidental Disability.

PNB Metlife Mera Term Plan Plus offers many customization options. It offers a lifetime cover up to 80 years with various limited payment options - 10, 15, 20, and Pay till 60 years. The premium can be paid monthly, quarterly, half-yearly, or annually. Various claim payout options are available, including a lump sum option, monthly instalments option, and a combination of both. The PNB Metlife Mera Term Plan Plus offers various riders as well, including a Critical Illness Rider, Accidental Death Benefit Rider, and Waiver of Premium Rider (for Critical Illness and Accidental Disability). These are optional add-ons that you can include in your base policy to widen your coverage.