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Beshak  gradient-star  Rating - Insurance Ratings based on stuff that matters to you!

01. Claims Experience  02. Customer Service Experience  03. Product Benefits
Home arrow Term Life Insurance arrow Best Term Plans arrow ICICI Pru iProtect Smart vs SUD Life Protect Shield

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ICICI Pru iProtect Smart vs SUD Life Protect Shield

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Notes

1- Beshak Ratings data was last updated in June 2024.

2- All data was sourced from public disclosures (FY 2023-2024, Q4) except LIC (their FY 2023-2024, Q4 data isn't fully updated, so we have considered their FY 2023-2024, Q3 PD data), insurer websites, and the IRDAI website. 

3- Only features that are currently available for purchase online were considered when calculating the Beshak Ratings.

4- In the Premium Ratings, we do not display premium amounts - instead, we show the product's relative pricing compared to the median.

5- Premium for all plans is calculated for the following profile: 30-year-old, non-smoker, married male, for a sum assured of INR 1 Crore, up to the age of 65 years, paying annual premiums, till the end of the policy. Except for these plans:

  ・Bajaj Allianz Life Diabetic Term Plan Sub 8 HbA1c - Premium is calculated for a 30-year-old, non-smoker, married male, having Type 2 diabetes, with HbA1c level between 6.5 to 7, for a sum assured of INR 1 Crore, up to the age of 55 years, paying annual premiums for 25 years. 

  ・HDFC Life Click 2 Protect Elite - Premium is calculated for a 30-year-old, non-smoker, married male, for a sum assured of INR 2 Crore, up to the age of 65 years, paying annual premiums for 15 years. 

  ・IndiaFirstLife Guaranteed Protection Plus Plan - Premium is calculated for a 30-year-old, non-smoker, married male, for a sum assured of INR 1 Crore, up to the age of 75 years, paying annual premiums for 40 years. 

  ・TATA AIA Maha Raksha Supreme - Premium is calculated for a 30-year-old, non-smoker, married male, for a sum assured of INR 2 Crore, up to the age of 65 years, paying annual premiums, till the end of the policy. 

6- The overall ratings do not include the premium rating. This is because we believe that the affordability of premiums is a personal thing. Something that seems unaffordable or expensive to one person could seem cheap and affordable to another, regardless of their income. We leave it up to our users to decide whether the price they pay seems reasonable for the features they receive.

7- The Response time on Twitter (Beta) was calculated using a sample set of tweets from February to August 2023 - (Analyzed in September 2023).

8- Claims Experience was assessed based on an audit of various processes and facilities offered by the insurers, during claim settlement.

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Compare ICICI Pru iProtect Smart and SUD Life Protect Shield

Claims Track Record:

ICICI Pru iProtect Smart

ICICI Prudential Life Insurance Company Limited has a claim settlement ratio of 95.28% and they have successfully settled 97.44% of claims in less than 30 days. Their claim amount settlement ratio is 95.49%. And, while they do not offer the benefit of a personal manager, they do provide online tracking of claims. They also have a dedicated toll-number claims service. But, their claim form is very long, and they do not offer a home pick-up service. And, they have received a higher number of claim settlement complaints.

SUD Life Protect Shield

SUD Life Insurance Company has settled 88.65% of claims within 30 days and has a higher number of claim-related complaints compared to other insurers. Their claim settlement ratio is 96.07%, and the claim amount settlement ratio is 91.41%. They provide online claim tracking and a dedicated toll-free helpline for claims inquiries. On the flipside, they do not offer the services of a personal relationship manager for claims, home pick-up service for claims, and their claim form is moderately lengthy.

Service Experience:

ICICI Pru iProtect Smart

ICICI Prudential Life Insurance Company Limited offers customer service through their toll-free number and Twitter. However, the response rate for Twitter and the toll-free number is average compared to other insurers. This raises concerns about the quality of support you and your family may receive from their service team throughout your journey.

SUD Life Protect Shield

You can contact SUD Life Insurance Company through their toll-free telephone number or Twitter. Our research indicates that the response rate on Twitter is average and the toll-free number is quick, compared to other insurers. Therefore, you and your family can contact their toll-free number for timely assistance.

Product Benefits:

ICICI Pru iProtect Smart

The ICICI Pru iProtect Smart Insurance Plan is competitively priced and offers a range of customizable options. However, it does not provide the choice to increase coverage with the increasing cover option. The ICICI Pru iProtect Smart Term Plan offers flexible coverage options with a life cover duration that can extend up to 99 years. It also features Limited Pay options such as 5, 7, 10, (PT-5), and Pay till 60 years, and multiple claim payout options, including one-time lump-sum, lump-sum with monthly income, and monthly income options. You can pay the premiums monthly, quarterly, half-yearly, or yearly. Riders available with ICICI Pru iProtect Smart Term Plan include a Comprehensive Critical Illness Rider, an Accidental Death Benefit Rider, and a Waiver of Premium Rider due to Accidental Disability.

SUD Life Protect Shield

SUD Life Protect Shield offers various customization options. It provides coverage up to 70 years of age with a range of limited payment terms, including 5, 7, 10, 12, and 15 years. Premiums can be paid on a monthly, quarterly, half-yearly, or annual basis, providing flexibility in payment frequency. You have the choice of several claim payouts options, such as a lump sum, monthly instalments, or a combination of both. Notably, this policy does not include an increasing cover feature. Speaking about riders, the SUD Life Protect Shield offers a Critical Illness Rider. It is an optional add-on that you can include in your base policy to enhance your coverage.