Kotak Life Insurance Company has settled 100% of its claims within 30 days, and there have been fewer complaints regarding its claims compared to other insurers. The claim settlement ratio of Kotak Life Insurance Company is 98.25%, and their claim amount settlement ratio is 95.53%. Also, the insurer offers an online claims tracking system and a dedicated toll-free number for claims assistance. However, they do not provide home pick-up of claims or a personal relationship manager for claims. Their claim form is also quite lengthy.

Aegon Life Insurance Company Limited has settled 100% of claims in under 30 days with a higher number of complaints compared to other insurers.  They have a claim settlement ratio of 99.37% and a claim amount settlement ratio of 98.76%. They offer a short claim form and online tracking of claims. The downside is that they do not offer home pick-up of claims and a personal relationship manager for claims.

Kotak Life Insurance Company offers customer services via their toll-free number and Twitter. Our research found that the response times on Twitter and toll-free services were slow compared to other insurers. This means that you and your family may not receive timely assistance to resolve any issues.

Aegon Life Insurance Company Limited offers customer support via their toll-free number and Twitter. As per our research, we found that their Twitter response rate was slow and their toll-free service was average, compared to other insurers. This means that opting for the toll-free number can be a better option if you or your family need help.

The Kotak Life e-Term offers a range of customization options giving you more control over the protection you receive. It offers a cover for up to 85 years with Limited Pay options such as 5, 10, and Pay till 60 years. You can pay premiums half-yearly or yearly. Also, the plan provides both one-time lump sum and one-time lump sum plus monthly installments claim payout options. However, it doesn’t provide an increasing cover option. Kotak Life e-Term also offers riders. Riders available with this plan include a Critical Illness Rider, an Accidental Death Benefit Rider, and a Waiver of Premium Rider for Critical Illness and Accidental Disability. These riders can provide extra financial support in the event of specific circumstances.

The Aegon Life iTerm Prime provides various customisation options. However, it does not offer the increasing cover option. It does offer limited pay options like 10-pay and pay till 60 years. The Aegon Life iTerm Prime offers a life cover of up to the age of 70 years. You can pay premiums monthly, half-yearly, and yearly. It offers the claim payout as a one-time lump sum payment. Aegon Life iTerm Prime offers riders that can help you enhance your coverage These riders include a Critical Illness Rider, an Accidental Death Benefit Rider, and a Waiver of Premium Rider for Critical Illness.