Kotak Life e-Term vs SBI Life eShield Next

Kotak Life Insurance Company has settled 100% of its claims within 30 days, and there have been fewer complaints regarding its claims compared to other insurers. The claim settlement ratio of Kotak Life Insurance Company is 98.25%, and their claim amount settlement ratio is 95.53%. Also, the insurer offers an online claims tracking system and a dedicated toll-free number for claims assistance. However, they do not provide home pick-up of claims or a personal relationship manager for claims. Their claim form is also quite lengthy.

SBI Life Insurance Company has a record of very good performance in both the purchase and claim settlement processes. They have settled 86.16% claims within 30 days and have received fewer claim complaints. Their claim settlement ratio stands at an impressive 93.09%, with a claim amount settlement ratio of 86.22%. They offer a dedicated toll-free claims service. However, they do not provide a personal manager for the customers and there is no opportunity to track your claim online. Home pickup claim services are also not available.

Kotak Life Insurance Company offers customer services via their toll-free number and Twitter. Our research found that the response times on Twitter and toll-free services were slow compared to other insurers. This means that you and your family may not receive timely assistance to resolve any issues.

SBI Life Insurance Company provides customer service through toll-free and Twitter. But, according to our research, their toll-free service is average and their response time on Twitter is slow, compared to other insurers. This might create difficulties for you and your loved ones in times of need.  

The Kotak Life e-Term offers a range of customization options giving you more control over the protection you receive. It offers a cover for up to 85 years with Limited Pay options such as 5, 10, and Pay till 60 years. You can pay premiums half-yearly or yearly. Also, the plan provides both one-time lump sum and one-time lump sum plus monthly installments claim payout options. However, it doesn’t provide an increasing cover option. Kotak Life e-Term also offers riders. Riders available with this plan include a Critical Illness Rider, an Accidental Death Benefit Rider, and a Waiver of Premium Rider for Critical Illness and Accidental Disability. These riders can provide extra financial support in the event of specific circumstances.

SBI Life eShield Plan provides flexibility and customization to meet your specific needs. There are several benefits of SBI Life eShield Next Plan, one of them is to increase your coverage by 10% from 6th policy year until the base cover gets doubled. Your coverage increases at the end of every 5th year. The SBI Life eShield Plan offers a life cover up to the age of 85 years (99 years if entry age is more than 45) with Limited Pay options like 5, 7, 10, 12, 15, 20, and (PT - 5) years. It also offers claim payout options, like one-time lump sum and monthly instalments. SBI Life eShield Plan comes with an Accidental Death Benefit Rider to help your family cope financially with unfortunate situations.