Aditya Birla Sun Life DigiShield vs PNB MetLife Aajeevan Suraksha Plan

Aditya Birla Sun Life Insurance Company has settled 99.86% of its claims in less than 30 days. Furthermore, the claim settlement ratio is 98.12%, and the company’s claim amount settlement ratio is 96.15%. The company has received fewer claim settlement complaints. It provides the benefit of tracking claims online and a dedicated toll-free number for claims. However, the claim form is long, and you don’t get the benefit of a personal relationship manager for claims or a home pickup claims service.

PNB Metlife Insurance Company has settled 99.70% of their claims within 30 days. Their claim settlement ratio is 99.06% and their claim amount settlement ratio is 93.35%. They have an online claim tracking system and a dedicated toll-free for claims service. However, they have a few downsides. PNB Metlife Insurance Company does not provide a personal relationship manager or home pick-up service for claims. And, they have a moderately long claim form as well. Also, they have received a higher number of claim-related complaints compared to other insurers.

Aditya Birla Sun Life Insurance Company provides customer service via their toll-free service with a moderate response speed, compared to other insurers. This means you may face speedbumps while addressing your queries.

You can contact PNB Metlife Insurance Company via their toll-free telephone number or Twitter. Based on our research, we found that both their Twitter and toll-free number responses were slow, compared to other insurers. So, you and your family may not get timely help in case of queries, concerns, etc.

The Aditya Birla Sun Life DigiShield Plan provides you with various benefits and customisation options. However, it doesn’t provide you with the increasing cover feature. The plan offers you a cover duration of up to the age of 85 years. It also includes several Limited pay options such as 5, 7, 10, 12, 15, 20, and pay till 60 years. Aditya Birla Sun Life DigiShield Plan gives you only one claim payout option, i.e. one-time lump-sum. Riders available include a Comprehensive Critical Illness Rider, an Accidental Death Benefit Rider, and Waiver of Premium Riders.

PNB Metlife Aajeevan Suraksha Plan offers various customization options. It offers a lifetime cover up to 99 years with various limited payment options - 5, 10 and 15 years. The premium can be paid monthly, quarterly, half-yearly, or annually. You can choose between various claim payout options, including a lump sum option, monthly instalments option, and a combination of both. However, it doesn’t provide an increasing cover feature. The PNB Metlife Aajeevan Suraksha Plan offers 2 riders - Critical Illness Rider and Accidental Death Benefit Rider. These are optional add-ons that you can include in your base policy to widen your coverage.