PNB Metlife Insurance Company has settled 99.70% of their claims within 30 days. Their claim settlement ratio is 99.06% and their claim amount settlement ratio is 93.35%. They have an online claim tracking system and a dedicated toll-free for claims service. However, they have a few downsides. PNB Metlife Insurance Company does not provide a personal relationship manager or home pick-up service for claims. And, they have a moderately long claim form as well. Also, they have received a higher number of claim-related complaints compared to other insurers.

Aegon Life Insurance Company Limited has settled 100% of claims in under 30 days with a higher number of complaints compared to other insurers.  They have a claim settlement ratio of 99.37% and a claim amount settlement ratio of 98.76%. They offer a short claim form and online tracking of claims. The downside is that they do not offer home pick-up of claims and a personal relationship manager for claims.

You can contact PNB Metlife Insurance Company via their toll-free telephone number or Twitter. Based on our research, we found that both their Twitter and toll-free number responses were slow, compared to other insurers. So, you and your family may not get timely help in case of queries, concerns, etc.

Aegon Life Insurance Company Limited offers customer support via their toll-free number and Twitter. As per our research, we found that their Twitter response rate was slow and their toll-free service was average, compared to other insurers. This means that opting for the toll-free number can be a better option if you or your family need help.

PNB Metlife Aajeevan Suraksha Plan offers various customization options. It offers a lifetime cover up to 99 years with various limited payment options - 5, 10 and 15 years. The premium can be paid monthly, quarterly, half-yearly, or annually. You can choose between various claim payout options, including a lump sum option, monthly instalments option, and a combination of both. However, it doesn’t provide an increasing cover feature. The PNB Metlife Aajeevan Suraksha Plan offers 2 riders - Critical Illness Rider and Accidental Death Benefit Rider. These are optional add-ons that you can include in your base policy to widen your coverage.

The Aegon Life iTerm Prime provides various customisation options. However, it does not offer the increasing cover option. It does offer limited pay options like 10-pay and pay till 60 years. The Aegon Life iTerm Prime offers a life cover of up to the age of 70 years. You can pay premiums monthly, half-yearly, and yearly. It offers the claim payout as a one-time lump sum payment. Aegon Life iTerm Prime offers riders that can help you enhance your coverage These riders include a Critical Illness Rider, an Accidental Death Benefit Rider, and a Waiver of Premium Rider for Critical Illness.