SUD Life Insurance Company has settled 88.65% of claims within 30 days and they have a higher number of claim-related complaints. Their claim settlement ratio is 96.07%, while the claim amount settlement ratio stands at approximately 91.41%. They offer the convenience of online claim tracking and a dedicated toll-free helpline for claims. However, SUD Life Insurance Company does not provide a personal relationship manager for claims and home pick-up service for claims documentation. It also has a moderately lengthy claim form.

ICICI Prudential Life Insurance Company Limited has a claim settlement ratio of 95.28% and they have successfully settled 97.44% of claims in less than 30 days. Their claim amount settlement ratio is 95.49%. And, while they do not offer the benefit of a personal manager, they do provide online tracking of claims. They also have a dedicated toll-number claims service. But, their claim form is very long, and they do not offer a home pick-up service. And, they have received a higher number of claim settlement complaints.

You can reach out to SUD Life Insurance Company through their toll-free telephone number or Twitter. Our research suggests that the response rate on Twitter is average and the toll-free number is fast, compared to other insurers. So, you or your family can contact their toll-free number to get the necessary help promptly.

ICICI Prudential Life Insurance Company Limited offers customer service through their toll-free number and Twitter. However, the response rate for Twitter and the toll-free number is average compared to other insurers. This raises concerns about the quality of support you and your family may receive from their service team throughout your journey.

SUD Life Protect Shield Plus provides a range of customization options. It offers coverage up to the age of 70, with limited payment options, including 5, 7, 10, 12, and 15 years. You can pay premiums monthly, quarterly, half-yearly, or annually. It offers the payout as a one-time lump sum. It's important to note that this policy does not come with an increasing cover feature and does not offer additional riders. 

The ICICI Pru iProtect Smart Insurance Plan is competitively priced and offers a range of customizable options. However, it does not provide the choice to increase coverage with the increasing cover option. The ICICI Pru iProtect Smart Term Plan offers flexible coverage options with a life cover duration that can extend up to 99 years. It also features Limited Pay options such as 5, 7, 10, (PT-5), and Pay till 60 years, and multiple claim payout options, including one-time lump-sum, lump-sum with monthly income, and monthly income options. You can pay the premiums monthly, quarterly, half-yearly, or yearly. Riders available with ICICI Pru iProtect Smart Term Plan include a Comprehensive Critical Illness Rider, an Accidental Death Benefit Rider, and a Waiver of Premium Rider due to Accidental Disability.