Care Insurance Care logo

Care Insurance Care

Introduction to Care Insurance Care

Care Insurance Care is a health insurance policy offered by Care Health Insurance Company. A health insurance plan protects you from unexpected medical expenses, which can be a significant financial burden. You can ensure that you and your family receive the required medical care without having to worry about the costs associated with it. Care insurance's Care Plan is a robust, comprehensive, and affordable health insurance plan that promises to unburden your financial stress in a medical emergency and protect your and your loved ones’ health.

Verdict: Care Insurance Care

This plan is easy on the pocket and provides comprehensive coverage. In addition to hospitalization and related expenses, it covers non-medical expenses such as gloves, oxygen masks, etc, as well as OPD expenses, which are day-to-day expenses for medicines, tests, consultations, etc. It also provides you an option to automatically increase your sum covered in accordance with the previous year’s inflation. On the flip side, however, the plan does not allow you to pay your premiums monthly. Additionally, according to our research, the insurer has received a higher number of claim settlement and policy purchase complaints. This implies that the insurer has a poor track record in terms of both purchases and claims.

Pros & Cons: Care Insurance Care

  • arrow Slightly cheaper than other products in the market
  • arrow Covers outpatient department costs, such as medications, tests, consultations, etc.
  • arrow Covers non-medical expenses or the cost of consumables such as gloves, oxygen masks, nebulization kits, etc.
  • arrow Option to automatically increase the cover amount based on previous year's inflation
  • arrow Limitations on the type of hospital room you choose
  • arrow Monthly premium payment mode not available
  • arrow Received higher number of complaints during policy purchase compared to other insurers
  • arrow Received higher number of complaints on claim settlement compared to other insurers
  • arrow Our study observed their responses on Twitter to be relatively slower than other insurers

Specific Exclusions: Care Insurance Care

01 Prosthesis or external equipments of any kind like wheelchairs, walkers, glucometer, crutches, etc.
02 Expenses for treatment related to external birth defects
03 Circumcision unless necessary for treating a disease or injury
04 Preventive care, vaccination, inoculation, and immunization costs (except post animal bite treatment)
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Special Conditions: Care Insurance Care

01 In case of portability, the credit for sum insured would be available only to the extent of the expiring policy's sum insured, including the recharge
02 Super NCB results in an increase in sum insured that is over and above the increase in sum insured earned through NCB
03 There is an add-on available where No Claim Bonus will not reduce for claims made, if the claim is up to 25% of the Sum Insured

About Care Health Insurance Company Limited

Care Health Insurance Company Limited logo

Care Health Insurance (formerly known as Religare Health Insurance Company Limited) is a specialized health insurance company in India. The company provides Health Insurance, Top-up Coverage, Personal Accident, Maternity, International Travel Insurance, and Critical Illness products in the retail segment, as well as Group Health Insurance and Group Personal Accident Insurance for Corporates, etc. It was founded in 2012 and is headquartered in Gurgaon, Haryana. Mr. Anuj Gulati is the company's CEO and MD.

Founded in
JV Partners
Turnover (GWP)
2666.45 Crores
Number of Policies
Number of Claims

Detailed Product Specs: Care Insurance Care

Claims Experience advisor
Customer Service advisor
Product Benefits(10L Sum Insured) advisor
Limits and Exclusions advisor
% of claims settled in less than 30 days
Reflects on the speed of settling valid claims
% of Complaints received on overall claims
% customers unhappy with claims experience
Claims Incurred Ratio
Claim Settlement Ratio (No. of claims)
What % of the claims received were paid?
No. of Cashless Hospitals

  1. The health insurance data was last updated in January 2023. All data has been sourced from product brochures, policy wordings, prospectus, public disclosures (FY 2021-2022), insurer websites, and the IRDAI website.
  2. Only plans that are currently available for purchase online have been considered.
  3. For now, we have considered the most comprehensive plans from leading insurance companies. We will keep updating the Decoder Pages with new plans in the coming days.
  4. The affordability of the plans is assessed using premiums for a family of two adults and one child. And, the premiums are as of 31st December 2022.
  5. The product benefits section is based on a sum insured of ₹10 Lakhs and only highlights the top benefits and features of the plans. We will keep updating the Decoder Pages with new benefits and features periodically.
  6. Only those hidden and special conditions that apply to the benefits and features we have considered are included in the Decoder Pages. 
  7. The Decoder Pages only include the most significant specific exclusions under each plan.
  8. The Decoder Pages do not include any generic terms, conditions, or exclusions (those that are the same and apply to all health insurance plans).
  9. The response time on Twitter (Beta) was calculated using a sample set of tweets from April, May, and June 2022 (analyzed in August, September, and October 2022). 
  10. The claims experience data has been sourced from insurance company websites and public disclosures as of March 31, 2022.
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