Introduction to Niva Bupa ReAssure

Niva Bupa ReAssure is a health insurance policy offered by Niva Bupa Health Insurance Company Limited. Health insurance is a type of insurance policy that covers hospitalization expenses incurred for any illness, accident, or injury. When it comes to protecting your family's health, selecting the right health insurance plan is crucial. Niva Bupa’s ReAssure Plan provides a plethora of benefits, including unlimited refills, which means that every time you are hospitalized, your cover amount will be refilled.

Verdict: Niva Bupa ReAssure

This plan has a variety of unique features and benefits, making it an excellent choice if you want to purchase a plan that is tailored to your specific healthcare requirements. The plan's Health Check-Up Benefit is what distinguishes it from other products in the market. The Health Check-Up Benefit covers diagnostic medical tests and allows you to claim on a cashless basis. Another key feature of the plan is that it covers hospitalization costs for diabetes and hypertension from day 1. On the flip side, it doesn't provide the monthly premium payment option. And, our research suggests that the insurer has received fewer policy purchase complaints but a higher number of claim settlement complaints.

Pros & Cons: Niva Bupa ReAssure

  • arrow Much cheaper than other products in the market
  • arrow No restrictions on the type of hospital room you choose
  • arrow Covers hospitalization costs for diabetes & hypertension from day 1
  • arrow Cashless facility available for Health Check-Up
  • arrow Diagnostic tests covered instead of preventive tests under Health Check-Up
  • arrow Option to automatically increase the cover amount based on previous year's inflation.
  • arrow Covers non-medical expenses or the cost of consumables such as gloves, oxygen masks, nebulization kits, etc.
  • arrow Received fewer complaints during policy purchase compared to other insurers
  • arrow Monthly premium payment mode not available
  • arrow Received higher number of complaints on claim settlement compared to other insurers
  • arrow Our study observed their responses on Twitter to be relatively slower than other insurers

Specific Exclusions: Niva Bupa ReAssure

01 Circumcision unless necessary for treating a disease or injury
02 Injury or illness directly or indirectly due to terrorism, nuclear emissions, war, civil war
03 Expenses for screening, consulting or treatment related to external birth defects
04 Dental treatment except for treatment required due to an accident
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About Niva Bupa General Insurance Company Limited

Niva Bupa General Insurance Company Limited logo

Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP and Bupa Singapore Holdings Pte. Limited. This standalone health insurance company provides a wide range of health insurance products that cater to the needs of its customers, such as individual health plans, family floaters, top-up policies, etc.  It was founded in 2008 and is headquartered in New Delhi, India. Mr. Ashish Mehrotra is the company's CEO and MD.

Founded in
2008
JV Partners
Fettle Tone LLP and Bupa Singapore Holdings Pte. Limited
Turnover (GWP)
21,094.44 Crores
Number of Policies
42,43,885
Number of Claims
3,00,689

Detailed Product Specs: Niva Bupa ReAssure

Claims Experience advisor
Customer Service advisor
Product Benefits advisor
Limits and Exclusions advisor
% of claims settled in less than 30 days
Reflects on the speed of settling valid claims
99.49%
% of Complaints received on overall claims
% customers unhappy with claims experience
0.43%
Claims Incurred Ratio
47.92%
Claim Settlement Ratio (No. of claims)
What % of the claims received were paid?
89.07%
No. of Cashless Hospitals
8,600+
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