Introduction to Star Health Assure

Star Health Assure is a health insurance policy offered by Star Health and Allied Insurance Company Limited. Health insurance is a type of insurance policy that covers hospitalization expenses incurred for any illness, accident, or injury. It acts as a protective shield for savings and healthcare, so you and your family can live a happy, fulfilling life. With Star Health’s Assure Plan, you can get amazing features to meet all of your and your family’s healthcare needs.

Verdict: Star Health Assure

This health insurance plan is a good option to consider with several treatment and other expenses covered. The plan covers maternity and infertility treatment expenses as well as the cost of consumable items in addition to covering hospitalization and related expenses. On the flip side, however, it is slightly more expensive than other products and doesn't allow you to pay your premiums on a monthly basis. Additionally, our research suggests that the insurer has received a higher number of claim settlement as well as policy purchase complaints. This means that they have a poor track record in terms of both purchase and claims service experience.

Pros & Cons: Star Health Assure

  • arrow Covers expenses associated with pregnancy
  • arrow Covers non-medical expenses or the cost of consumables such as gloves, oxygen masks, nebulization kits, etc.
  • arrow Covers expenses related to infertility treatment
  • arrow Slightly costlier than other products in the market
  • arrow Limitations on the type of hospital room you choose
  • arrow Monthly premium payment mode not available
  • arrow Received higher number of complaints during policy purchase compared to other insurers
  • arrow Received higher number of complaints on claim settlement compared to other insurers
  • arrow Our study observed their responses on Twitter to be relatively slower than other insurers

Specific Exclusions: Star Health Assure

01 Circumcision unless necessary for treating a disease or injury
02 Treatment related to external birth diseases, defects or anomalies
03 Convalescence, general debility, run-down condition, Nutritional deficiency states
04 Treatment related to intentional self inflicted Injury
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Special Conditions: Star Health Assure

01 Under Organ Donor Cover, expenses for treating complications in a Donor's surgery are covered
02 Under Organ Donor Cover, additional cover over sum insured is available


About Star Health and Allied Insurance Company Limited

Star Health and Allied Insurance Company Limited logo

Star Health and Allied Insurance Company Limited is India’s first Standalone Health Insurance provider. The company offers products that cater to everybody, be it individuals, families, or corporations. It was founded in 2006 and is headquartered in Tamil Nadu, Chennai. Mr. V. Jagannathan is the company's chairman and CEO.

Founded in
2006
JV Partners
-
Turnover (GWP)
10,695.01 Crores
Number of Policies
75,73,624
Number of Claims
18,05,685

Detailed Product Specs: Star Health Assure

Claims Experience advisor
Customer Service advisor
Product Benefits advisor
Limits and Exclusions advisor
% of claims settled in less than 30 days
Reflects on the speed of settling valid claims
92.55%
% of Complaints received on overall claims
% customers unhappy with claims experience
0.34%
Claims Incurred Ratio
77.89%
Claim Settlement Ratio (No. of claims)
What % of the claims received were paid?
77.72%
No. of Cashless Hospitals
13,000+
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