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Edelweiss Tokio Zindagi Protect

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3.1/ 5

Introduction to Edelweiss Tokio Zindagi Protect

Edelweiss Tokio Life Zindagi Protect is a term insurance plan offered by Edelweiss Tokio Life Insurance Company. A term insurance plan is one of the most cost-effective ways to ensure your family will have a secure financial future. With it, your family will be paid a sum of money as a death benefit, in case your death happens during the policy term. This money can help them meet their financial needs, while not compromising on their present lifestyle - as well as pay off any pending loans or liabilities you might leave behind. 

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INDIA’S FIRST UNBIASED, CONFLICT-FREE INSURANCE RATING
Verdict: Edelweiss Tokio Zindagi Protect

This product is cheaper compared to other plans in the market. It provides the flexibility to tailor your coverage with an early exit option, a comprehensive critical illness rider, and offers various choices for customizing how your family will receive the claim amount. On the flip side however, it doesn't offer many limited pay options and other important customizations like increasing cover. And, the insurer has received a higher number of claim settlement complaints as well as policy purchase complaints as per our research, indicating a poor track record in terms of both purchase and claims service experience.

Pros & Cons: Edelweiss Tokio Zindagi Protect

  • arrow Cheaper than other products in the market
  • arrow Several options to customize claim payouts
  • arrow Option to exit the plan while it is still active and receive a refund of premiums
  • arrow Critical illness rider available, and the payout is in addition to the life cover amount
  • arrow Not many Limited Pay options available, to speed up payments
  • arrow Doesn't offer the option to automatically increase your claim amount, with time
  • arrow Received higher number of complaints on claim settlement compared to other insurers
  • arrow Received higher number of complaints during policy purchase compared to other insurers

About Edelweiss Tokio Life Insurance Co. Ltd.

Edelweiss Tokio Life Insurance Co. Ltd. logo

Edelweiss Tokio Life is a Life insurance company in India. Founded in 2011, it is a joint venture between Edelweiss Financial Services Ltd. and Tokio Marine Holdings Inc., one of the oldest and largest insurance companies in Japan. The company is headquartered in Mumbai, and the MD and CEO of Edelweiss Tokio Life is Mr. Sumit Rai. 

Founded in
2011
JV Partners
Edelweiss Financial Services and Tokio Marine Holdings Inc.
Turnover (GWP)
295.32 Crores
Number of Policies
8,914
Number of Claims
718

Detailed Product Specs & Rating: Edelweiss Tokio Zindagi Protect

Claims Experience 3.5/5 star green
Customer Service 1.29/5 star green
Product Benefits 3/5 star green
% of claims settled in less than 30 days
Reflects on the speed of settling valid claims
100%
% of Complaints received on overall claims
% customers unhappy with claims experience
0.70%
How complex is the Claim Form?
The longer, the more hassles during claims
Moderately Long
Claim Settlement Ratio (No. of claims)
What % of the claims received were paid?
99.20%
Claim Settlement Ratio (Value of claims)
What % of the claim amount received was paid?
95.12%
Solvency Ratio
Reflects an insurance company’s ability to pay claims. Insurers are required to maintain a minimum 150% Solvency Ratio as per IRDAI regulation
216%
Personal relationship manager for claims
Not Available
Can you track claims online?
Yes
Dedicated toll-free for claims service
Available
Separate Claim Form for above 3 Years Claim
Not Available
Home pickup of Claims
Not Available

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