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HDFC Life Click 2 Protect Life logo

HDFC Life Click 2 Protect Life

Introduction to HDFC Life Click 2 Protect Life

HDFC Life Click 2 Protect Life is a term insurance plan offered by HDFC Life Insurance Company. A term insurance policy is one of the most essential products for your financial portfolio if you have dependents who rely on your income for their expenses. With this plan, your family will be paid a sum of money as a death benefit, in case you pass away during the policy term. This money can provide the financial cushion they need to continue with their present lifestyle as well as achieve their big dreams in life, without being held back because of money.

beshak ratings
INDIA’S FIRST UNBIASED, CONFLICT-FREE INSURANCE RATING
Verdict: HDFC Life Click 2 Protect Life

This product is reasonably priced in comparison to other products and includes customizations like a comprehensive critical illness rider and a Rolling Limited Pay option, which allows you to choose the exact number of years over which you'd like to pay your premiums (as specified by the insurer). However, it doesn't allow you to choose the increasing cover option and there are not many choices available for customizing how your family receives the claim amount. According to our research, the insurer has received fewer complaints related to claim settlement and policy purchase, indicating a good track record in both the purchase process and claims service experience.

Pros & Cons: HDFC Life Click 2 Protect Life

  • arrow Fairly priced in comparison to other products in the market
  • arrow Rolling Limited Pay option available, to speed up payments
  • arrow Critical illness rider available, and the payout is in addition to the life cover amount
  • arrow Received fewer complaints on claim settlement compared to other insurers
  • arrow Received fewer complaints during policy purchase compared to other insurers
  • arrow Doesn't offer the option to automatically increase your claim amount, with time
  • arrow Not many options to customize claim payout
  • arrow No option to exit the plan while it is still active and receive a refund of premiums

About HDFC Life Insurance Co. Ltd

HDFC Life Insurance Co. Ltd logo

HDFC Life also known as HDFC Life Insurance Company Limited is a Life Insurance Company in India. It was founded in 2000 and is a joint venture between HDFC Ltd., one of India’s leading housing finance institution and Standard Life Aberdeen, a global investment company.  The company is headquartered in Mumbai its CEO/CMD is Vibha Padalkar.


 

Founded in
2000
JV Partners
HDFC Ltd. and Standard Life Aberdeen
Turnover (GWP)
13,773.89 Crores
Number of Policies
2,06,989
Number of Claims
10,79,107

Detailed Product Specs & Rating: HDFC Life Click 2 Protect Life

Claims Experience 4.6/5 star green
Customer Service 4.7/5 star green
Product Benefits 2/5 star green
% of claims settled in less than 30 days
Reflects on the speed of settling valid claims
99.94%
% of Complaints received on overall claims
% customers unhappy with claims experience
0.02%
How complex is the Claim Form?
The longer, the more hassles during claims
Moderately Long
Claim Settlement Ratio (No. of claims)
What % of the claims received were paid?
99.39%
Claim Settlement Ratio (Value of claims)
What % of the claim amount received was paid?
89.38%
Solvency Ratio
Reflects an insurance company’s ability to pay claims. Insurers are required to maintain a minimum 150% Solvency Ratio as per IRDAI regulation
200%
Personal relationship manager for claims
Not Available
Can you track claims online?
Yes
Dedicated toll-free for claims service
Available
Separate Claim Form for above 3 Years Claim
Not Available
Home pickup of Claims
Not Available

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What’s the Review of HDFC Life Click 2 Protect Life by HDFC Life?

HDFC Life Click 2 Protect Life is a term insurance plan offered by HDFC Life Insurance Company. 

This particular product comes with an exclusive feature where it allows you to choose the exact number of years for which you wish to pay your premium until the maturity of your policy, after the completion of the first 5 years of buying the policy. HDFC Life holds an exceptional purchase and claims service track record, meaning your family is very likely to get a smooth experience. 

However, this plan is substantially more expensive than other term insurance plans in the market. And it does not allow you to choose some important customizations such as increasing cover nor does it give you many options to customize how your family will receive the claim.

Here’s the HDFC Term Plan review. 

What are the key features of HDFC Life Click 2 Protect Life? 

  • Life Cover Benefit: This term insurance plan pays an assured sum of money to your family if your death happens during the term of the policy. There is no maturity benefit in this policy - meaning, you don’t get anything back in case you survive the term of the policy. You can claim tax benefits under Section 80C of the Income Tax Act with this term insurance policy. 
  • Entry Age for the Policy: This plan allows you to apply for the policy, when your age is at least 18 years and until you’re 60 years old. 
  • Cover Duration: Unlike other products where you can buy the cover for a maximum age of 60- 65 years, this plan provides you a cover till the age of 85 years - meaning, you can enjoy the cover benefits even post your retirement. 
  • Increasing Cover: While this plan might fit your other requirements, there's one drawback here that you should know about. This plan does not provide you the benefit of an increasing cover, which means you cannot automatically grow your existing cover with time. So, every time you want to increase your coverage, you will have to purchase a new term insurance plan. 
  • Limited Pay Option: The limited pay option is suitable if you want to get the burden of premiums off your chest while you still have a dependable income. The HDFC Life Click 2 Protect Life comes with the rolling limited pay option that allows you to choose the exact number of years for which you wish to pay your premiums.
  • Claim Payout Option: This plan doesn’t give you the option to customize how your family will receive the claim amount. So, you’ll have no option but to select the lump sum claim payout option where the entire claim amount will be credited to your nominee’s bank account at once. Lump-sum is a good payout option when loans and liabilities have to be paid off. However, it may not be suitable if your nominee is not financially well-versed or if you want your family to receive a monthly income so that they can take care of the regular expenses. 

What are the Riders available with the HDFC Life Click 2 Protect Life? 

The HDFC Life Click 2 Protect Life comes with additional benefits known as riders. You don’t need to buy every rider, but you consider looking into the ones that suit your needs.  It includes - 

  • Critical Illness Rider: This add-on will pay an additional amount of money as a lump sum if you get diagnosed with any of the serious illnesses listed in the policy document. You can use this money to replace the loss of income and to pay for any additional expenses your family might incur, which won’t be covered by a regular health insurance plan. 
  • Accidental Death Benefit Rider: With the help of this rider, your family will receive an additional amount of money, if you pass away due to an accident. You can also use this rider to improve your overall cover in case you are eligible for a sum assured that is lower than the cover amount required for your family.  
  • Waiver of Premium due to Critical Illness Rider: This is one of the most helpful riders and you must consider buying it. If you are diagnosed with a serious disease that is listed in the policy document, you will not have to pay any further policy premiums and you can retain the cover until the end of the term. 

Why should you consider buying a policy from HDFC Life?

Here are a few reasons why you can consider purchasing from HDFC Life - 

  • Speed of Claim Settlement: As the insurer is known for a good track record in its claim settlement process, your family is less likely to face any inconvenience while collecting the claim. HDFC Life has settled around 97.78% of its claim settlement in less than 30 days. 
  • Claims Complaints: As per the research conducted by our in-house researchers, we were able to gather that HDFC Life holds quite less number of complaints with regard to the claims process. This kind of gives an assurance that your nominee or family will not have to worry much during collecting the claims. 
  • Claim Settlement Ratio: If you are thinking of buying the HDFC Term Plan, the claim settlement ratio is 98.01% and the company’s claim amount settlement ratio is 80.06%. 
  • Online Tracking of Claims: HDFC Life allows your family to keep a track of the entire claim process from the comfort of their home by giving them the option of tracking the required information online.

HDFC Term Insurance Review: What are some of the disadvantages of buying term insurance from HDFC Life? 

Buying term insurance is important when you are the only financially independent member of your family and have large responsibilities over your shoulders. Now that we have discussed most of the pros on why you should consider HDFC Life Click 2 Protect Life and its insurer, here are some of the cons that you could consider as well while taking your final decision. The disadvantages of buying term insurance from HDFC Life are- 

  • Length of the Claim form: This insurer's claim form is very long and includes several questions to answer. This indicates that there is a chance your family might face some issues while filling out the form. 
  • Home pick up for Claims: HDFC Life does not provide the option to pick up the documents from home. Your family/ nominee will have to visit the branch to submit the documents personally.

How is the Customer Service of HDFC Life? 

  • Response on Toll-Free Service: When it comes to customer service, our research found the insurer’s response over the toll-free to be slow compared to other insurers. 
  • Response on Twitter: However, the claimants also have the option to connect over Twitter for any doubts or queries with regard to the status of their claims. But, our research suggests the response rate over social media is also slow too.

About the Insurer - HDFC Life 

HDFC Life, also known as HDFC Standard Life Insurance Company Limited, is a Life Insurance Company in India. It offers Term Life Insurance Plans, Traditional Savings Plans, and Unit Linked Insurance Plans. Founded in the Year 2000, it is a joint venture between Housing Development Finance Corporation Limited and Standard Life Limited. The company is headquartered in Mumbai and has 420 branches across India. The CEO / CMD of the company is Ms. Vibha Padalkar.

Final Verdict on HDFC Life Click 2 Protect Life

Based on the 100+ parameters across product features, claims experience and customer service quality - analyzed by our in-house research team, the HDFC Life Click 2 Protect Life gets an overall Beshak⭐Rating of 3.4/5. 

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