Kotak Life e-Term logo

Kotak Life e-Term

beshak-icon star
3.7/ 5
How we score
beshak ratings
INDIA’S FIRST UNBIASED, CONFLICT-FREE INSURANCE RATING
Overall Verdict

This insurer has an excellent track record with respect to purchase as well as claims service, meaning your family is very likely to get a smooth claim settlement experience. However, this plan doesn’t allow you to choose some important customizations such as increasing covers and critical illness riders. Further, slightly expensive compared to other products in the market.

beshak ratings
Pros
  • Critical illness rider is available, and pays out in addition to life cover amount
  • Received fewer complaints on purchase process compared to other insurers
  • Received fewer complaints on claim settlement compared to other insurers
  • Our study observed their responses on Twitter to be relatively quicker than other insurers
Cons
  • Slightly costlier than other products in the market
  • Doesn't offer the option to automatically increase your claim amount, with time
  • Not many Limited Pay options available, to speed up payments
  • Not many options to customize claim payouts
Detailed Review
Claims Experience 4.3/5 star green
Customer Service 3.4/5 star green
Product Benefits 2.4/5 star green
% of claims settled in less than 30 days
Reflects on the speed of settling valid claims
99.01%
% of Complaints received on overall claims
% customers unhappy with claims experience
0.05%
How complex is the Claim Form?
The longer, the more hassles during claims
Moderately Long
+ Show 8 more
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